Clinic Manager - Physician Practice Group

Your experience matters

Highpoint Health – Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinic Manager joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Our team supports multiple physician practices across Carthage and Hartsville, providing compassionate, patient-centered care while fostering strong relationships with our providers, staff, and community. We're looking for an approachable, adaptable leader who values collaboration, accountability, and continuous learning. You don't have to know everything on day one—we believe in mentorship, professional growth, and developing leaders who are passionate about making a difference.

How you’ll contribute

A Clinic Manager who excels in this role:

• Oversee daily operations of multiple physician practices, including family medicine, primary care, urology, and gynecology, ensuring efficient workflows and quality patient care.

• Provide operational leadership and support for approximately 24 clinical and administrative staff members and 10 providers across four practice locations.

• Coordinate employee schedules, provider schedules, after-hours coverage, PTO, and payroll processing for staff and providers.

• Monitor patient access, appointment availability, clinic productivity, patient satisfaction, and overall operational performance.

• Lead staff development, performance management, employee engagement, recruitment, and conflict resolution while fostering a positive, collaborative work environment.

• Build and maintain strong working relationships with physicians, clinical staff, administrative teams, and organizational leadership.

• Ensure compliance with healthcare regulations, organizational policies, and Rural Health Clinic (RHC) requirements, including emergency preparedness and state inspections.

• Monitor departmental expenses, medical supply inventory, and purchasing activities, including oversight of vaccine inventory and associated costs.

• Coordinate billing-related administrative processes, including tracking and resolving missing documentation.

• Identify opportunities to improve operational efficiency, patient experience, employee engagement, and practice growth.

• Provide day-to-day troubleshooting and coordinate technology-related needs with IT support when necessary.

• Travel between assigned practice locations in Carthage and Hartsville to provide consistent leadership and operational oversight.

What we’re looking for
Applicants should have a bachelor’s degree in a related field required; applicable work experience may be considered in lieu of formal education. Additional requirements include:

• Previous healthcare leadership or supervisory experience required, preferably within a physician practice, outpatient clinic, or similar healthcare setting.

• Knowledge of physician practice operations, including patient scheduling, staffing, provider support, and clinical workflows.

• Experience with electronic medical record (EMR) systems required; familiarity with Athena preferred.

• Primary care or family medicine experience strongly preferred.

• Ability to manage multiple practice locations, balance competing priorities, and effectively organize time in a fast-paced healthcare environment.

• Strong interpersonal and communication skills with the ability to build positive relationships with providers, employees, and patients.

• Demonstrated leadership qualities, including approachability, accountability, collaboration, adaptability, and effective problem-solving.

• Understanding of healthcare regulatory requirements, HIPAA, and quality standards; Rural Health Clinic (RHC) experience preferred.

• Familiarity with staff scheduling, payroll, operational budgets, and performance metrics preferred.

• Ability to work independently, exercise sound judgment, and identify opportunities for operational improvement.

• Willingness to learn, accept mentorship, and grow professionally within the organization.

• Ability to work onsite and travel between assigned practice locations as needed.

Schedule: Monday – Friday

Location: Practices in Carthage and Hartsville, TN

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

More about Highpoint Health – Sumner with Ascension Saint Thomas

Highpoint Health – Sumner with Ascension Saint Thomas is a 167-bed acute care hospital serving Gallatin and the surrounding Sumner County community. For more than 60 years, the hospital has provided a broad range of inpatient and outpatient services, including emergency care, surgical services, cardiovascular care, orthopedics, women’s services, and other specialty care. The hospital is accredited by The Joint Commission and is part of Highpoint Health, a regional health system serving communities across Middle Tennessee.

EEOC Statement

“Highpoint Health – Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health – Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.