Client Strategic Advisor (CSA)
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
How well do you match this job?
Key details
- Location
- Madison, WI, United States
- Work style
- Onsite
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 1w ago
About the role
POSITION OVERVIEW
The Client Strategic Advisor (CSA) will serve as a liaison between Oakwood Village and their IT vendor.
This position is accountable to the Chief Financial Officer.
MISSION
We are Called to serve a thriving community where senior live with dignity, connection and purpose.
CORE VALUES
ESSENTIAL JOB FUNCTIONS (not intended to be an all inclusive list)
- Liaison between Oakwood and Parasol on all tickets and projects
- Attending meetings as determined by Oakwood
- Weekly and daily management of open tickets and issues, including daily ticket reviews
- Leading the steering committee meetings
- Manage approvals such as change management
- Bring information to executives as appropriate for decision making
- Liaison with project management team on project status, tasks and decision points
- Emergency issue coordination and oversight
- Manage Oakwood’s IT budget
- Manage Oakwood’s IT purchasing
- Manage Oakwood’s quarterly PSOW process