Child Support Case Worker - Customer Service
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Key details
- Location
- Douglas, WY, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 0–2 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 3w ago
Skills
case managementcustomer service
About the role
Join our Team and Help Wyoming Families
- No experience is necessary. Extensive paid training provided.
- Nine paid holidays.
- Paid sick and vacation days.
- Team environment.
- Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
- Life Insurance and Long-Term Disability are paid by the company.
- Commitment to staff advancement.
Some of your duties may include:
- Case management
- Assisting in the establishment of family support orders
- Using locate tools to obtain customer address, employment, and assets.
- Identifying barriers, evaluating how we can help the customer.
- Providing excellent customer service with sensitive topics.
- Maintaining confidentiality and security of case information.
- Regular and timely attendance.
- Creative team projects.
Required Education & Minimum Experience
Equivalent to a high school diploma.
0 – 2 years experience.