Case Specialist I
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Key details
- Location
- Austin, TX, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 1w ago
Skills
About the role
Looking for a role where no two days are the same and your hard work truly makes a difference? As a Case Specialist at Compex Legal Services, you’ll be the behind-the-scenes hero, keeping cases moving and making life easier for our Case Managers. If you’re organized, thrive on variety, and love a good challenge, you’ll fit right in.
Who We Are
At Compex Legal Services, we don’t just support—we lead. We’re a nationally recognized powerhouse in record retrieval, known for raising the bar in service and innovation. Our team is tight-knit, collaborative, and passionate about delivering top-notch results. Join us in Austin, Texas, and be part of a company that’s changing the game in legal support services.
What You’ll Do
Juggle Like a Pro: Manage 90+ calls a day, keeping things running smoothly and making it look easy.
Stay Super Organized: Master scheduling, client requests, and to-do lists without breaking a sweat.
Communicate Like a Champ: Make waiver calls and follow up on requests, keeping everyone in the loop.
Be the Payment Point Person: Confirm pre-payments, prep for deliveries, and keep detailed client notes.
Own Quality Control: Review incoming mail to catch anything missing and lend a hand across departments.
Spot the Details: Scrutinize records and responses, coordinating with Case Managers to keep things moving.
Write it Right: Send out crystal-clear status updates and approval emails—no room for confusion here.
What You Bring to the Table
Education: High school diploma or equivalent. Bonus points for admin or support experience!
Top-Notch Communication: You’re clear, professional, and know how to get your point across.
Positive Vibes: Your energy is contagious, and you keep the team motivated and upbeat.
Trustworthiness: You handle sensitive info with care and total discretion.
Why You’ll Love It Here
Dress for Comfort: Casual dress code—focus on your work, not your wardrobe.
Awesome People: Join a team that’s as fun as it is hardworking.
Great Benefits: We’ve got your back with a solid benefits package.
Referral Bonuses: Bring in great people and get rewarded—it’s a win-win.
If you’re ready to bring your skills, energy, and passion to a role where you’ll make a real impact, we want to meet you. Apply today and let’s make great things happen together!