Billing Management Associate

The Billing Management Associate position requires daily management of assigned accounts with regular and consistent follow-up on processing/reconciling claims and denied claims. Must be able to work independently with outside agencies to research and resolve billing and claims.

$21 an hour
35 hours a work week, Full Time
Training hours

7:30am - 3:30pm
In office 3 months


Hybrid 2 days in office after training
Monday - Friday, 8:30am to 4:30pm


Essential Functions

Process billing as needed to payers of assigned accounts
Be able to work independently and thrive in a fast paced environment
Investigate denials and resolve all claims for payment
Maintain Accounts Receivable spreadsheets and balances
Work with outside and internal departments to resolve consumer issues related to Billing
Follow internal Billing procedures for all tasks assigned
Report any payer related issues to Seniors and/or Billing Supervisor
All other duties assigned by the Billing Supervisor
Ability to maintain confidentiality (HIPA) and an understanding of the Fiscal Intermediary Program and PCA Program

Competencies

Professional, friendly and understanding
Able to work independently as well as a team player
Good analytical and organizational skills
Strong attention to detail
Excellent trouble-shooting skills
Excellent written and verbal communication and interpersonal skills with staff, consumers and outside professionals
Competent with data entry and basic formula understanding and application
Strong knowledge of Microsoft Excel, Outlook and Word
Knowledge of claims billing and software preferred
Self-motivated
Punctual and dependable
Willing to learn new information daily
Familiarity with office machines and equipment

Preferred Experience

Claims billing
Reconciliation
Working with small or large volumes of data in Excel or CRM software
Mass Health Provider On-Line Service Center or other web based billing portals

Required Education

High School Diploma / Some college preferred

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners.

Travel

No travel is required for this position.

Other Duties
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.