Beverage Server - On-Call, Casino Bars (Caesars New Orleans)

The Beverage Server at Caesars New Orleans Casino provides fast, friendly and courteous service to every guest, every time, while taking and serving cocktail orders.

• Provides beverage service to casino guests in designated gaming areas.
• Provides prompt, courteous beverage refreshment service to casino guests.
• Presents the drink order to the bartender and writes the check properly while waiting for drinks to be made.
• Presents the drinks to the guest, presents the check to the guest, accepts payment and gives change when necessary. Maintains a clean station at all times.
• Maintains accountability for all complimentary charges and cash receipts where applicable.
• Provides a great experience for every guest, every time, through courteous interaction.
• Keeps informed of continually changing promotional beverages, events and services.
• Acts as a role model and always presents oneself as a credit to Caesars and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

• High school diploma or equivalent (GED) required.
• Must be at least 21 years of age.
• Previous beverage service, hospitality, or food and beverage experience preferred.
• Previous experience providing exceptional guest service in a fast-paced environment preferred.
• Knowledge of beverage service standards, cocktail ingredients, and tray service preferred.
• Ability to accurately handle cash transactions, make change, and process guest charges.
• Ability to safely carry and serve beverage trays weighing up to 15 pounds.
• Strong mathematical skills, including the ability to perform basic addition and subtraction.
• Excellent guest service, interpersonal, and communication skills
• Ability to work effectively in a team-oriented environment and maintain composure during high-volume periods.
• Ability to stand, walk, and remain mobile for extended periods, including shifts lasting up to four hours without a break.
• Must maintain a professional, polished, and well-groomed appearance in accordance with company standards.
• Demonstrated ability to build positive working relationships with guests and team members.

Additional Requirements:

• Must be able to maneuver to all areas of the casino.
• Must be able to constantly lift and carry up to 15 pounds.
• Must be able to frequently reach above and below the shoulder.
• Must be able to continuously and quickly maneuver around assigned areas for an entire shift.
• Must have the dexterity to grip necessary items (glasses, pens, pads, garnishments, money, etc.). Must be able to stoop, bend and twist when serving cocktails.
• Must be able to garnish drinks appropriately. Must be able to tolerate area containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.

GAMING PERMIT: N/A

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.