Beverage Cart Attendant/Server

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This hybrid Food & Beverage position is responsible for providing exceptional guest service both on the golf course and within resort dining outlets. The primary responsibility includes operating a beverage cart throughout the golf course, suggestively selling and serving food and beverage items to golfers while enhancing their overall experience. Additionally, this role will cross-support restaurant and outlet operations by assisting with traditional server responsibilities as business needs require.

COMPANY BENEFITS

• Matching 401K
• Growth & Development Opportunities
• Employee Assistance Program
• Paid Time Off
• Comprehensive Medical, Dental & Vision Coverage
• Travel Benefits/Discounts & FREE Points (ClubGo)
• Tuition Reimbursement & Continuing Education
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS

• Operate a beverage cart throughout the golf course, selling and serving food and beverage items to golfers.

• Provide traditional food and beverage service within resort restaurants and outlets, including taking orders, delivering food and beverages, and assisting guests throughout their dining experience.

• Suggestively sell menu items, beverages, and other offerings to enhance the guest experience and drive outlet revenue.

• Answer questions regarding the golf course, resort amenities, dining options, and local attractions.

• Maintain beverage cart inventory, cleanliness, and overall presentation.

• Perform cash-handling responsibilities, including bank control, balancing transactions, and completing end-of-shift cash drops.

• Assist with additional golf operations, outlet, and departmental needs as business levels require.

• Perform other duties as assigned.

EDUCATION and/or EXPERIENCE

• Must have high school diploma or GED and some cash-handling experience, or an equivalent combination of training, education and experience.
• Previous experience in a golf environment is preferred.
• Previous food and beverage sales experience is preferred.

CERTIFICATES, LICENSES, AND REGISTRATIONS

• Applicable Food Handler, Responsible Vendor, or other food and beverage certifications preferred.

QUALIFICATIONS

• Strong customer service and communication skills, with the ability to anticipate guest needs and resolve concerns professionally.

• Comfortable transitioning between beverage cart service and traditional restaurant/server responsibilities.

• Ability to operate a golf cart and communicate effectively using a two-way radio.

• Basic mathematical skills, including handling cash, making change, balancing transactions, and completing end-of-shift financial audits.

• Knowledge of resort amenities, property offerings, policies, and procedures, or the ability to learn quickly.

• Familiarity with local attractions, transportation hubs, and surrounding areas is a plus.

• Flexible and adaptable, with the ability to support varying Food & Beverage operations based on business needs.