Bell Attendant/Airport Representative

Job Location:

NH Collection Maldives Havodda Resort

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

KEY DUTIES AND RESPONSIBILITIES

 

Please note that this is not an exhaustive list of everything that needs to be done.  Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

·       To anticipate all guest needs and handle all guest inquiries

·       To participate in the effective day to day operation at the Bell service desk.

·       To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.

·       To ensure lobby area is clean and tidy at all times.

·       To greet and acknowledge all guests, welcoming them in a polite and friendly manner.

·       Assist guests with the luggage, and provide a luggage storage service for guest.

·       To coordinate delivery of messages and other items to the guest room

·       To assist guests who require special attention.

·       Complete all other shift duties as outlined on shift checklist.

·       To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.

Assist all other areas of the hotel when required.

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