Bartender & F&B (Bar) Team Leader

About the Role

As a Bartender or F&B (Bar) Team Leader, you will play a key role in creating memorable guest experiences through outstanding beverage service, product knowledge, and genuine hospitality.

You will be responsible for preparing and serving a wide range of beverages, maintaining operational excellence, supporting inventory management, and ensuring the highest standards of service and presentation are consistently achieved.

Team Leaders will also provide hands-on leadership during service periods, coach and develop team members, oversee daily operations, and support the management team in achieving business objectives.

Key Responsibilities

Beverage & Guest Service

• Prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to brand standards.
• Deliver exceptional, professional, and engaging guest service at all times.
• Confidently recommend beverages, food pairings, and premium products to maximise the guest experience.
• Handle guest enquiries, requests, and feedback in a professional and efficient manner.
• Maintain thorough knowledge of beverage menus, promotions, and venue offerings.
• Perform opening and closing procedures and maintain outlet presentation standards.

Operations & Inventory

• Maintain beverage par levels and ensure stock is stored correctly.
• Assist with stock ordering, stock control, and inventory processes.
• Minimise wastage, breakages, and unnecessary costs through effective stock management.
• Support monthly and annual stocktakes and inventory audits.
• Ensure operational equipment and supplies are maintained and available.

Leadership & Team Development (Team Leader Responsibilities)

• Lead by example during service periods and support a positive team culture.
• Supervise daily outlet operations and ensure service standards are consistently achieved.
• Allocate duties, monitor performance, and coach team members.
• Conduct team briefings and support ongoing training and development.
• Assist with onboarding new employees and maintaining compliance standards.
• Support rostering, workforce planning, and departmental administration.
• Act as a key point of contact for guest feedback, service recovery, and operational decision-making in the absence of management.

Compliance & Financial Accountability

• Ensure compliance with Responsible Service of Alcohol (RSA) requirements.
• Complete cashiering functions accurately, including balancing accounts, discounts, voids, and complimentary transactions.
• Support labour, beverage cost, and revenue targets.
• Maintain high standards of hygiene, workplace health and safety, and hotel policies.

About the Role

As a Bartender or F&B (Bar) Team Leader, you will play a key role in creating memorable guest experiences through outstanding beverage service, product knowledge, and genuine hospitality.

You will be responsible for preparing and serving a wide range of beverages, maintaining operational excellence, supporting inventory management, and ensuring the highest standards of service and presentation are consistently achieved.

Team Leaders will also provide hands-on leadership during service periods, coach and develop team members, oversee daily operations, and support the management team in achieving business objectives.

Key Responsibilities

Beverage & Guest Service

• Prepare and serve cocktails, wines, spirits, beers, and non-alcoholic beverages to brand standards.
• Deliver exceptional, professional, and engaging guest service at all times.
• Confidently recommend beverages, food pairings, and premium products to maximise the guest experience.
• Handle guest enquiries, requests, and feedback in a professional and efficient manner.
• Maintain thorough knowledge of beverage menus, promotions, and venue offerings.
• Perform opening and closing procedures and maintain outlet presentation standards.

Operations & Inventory

• Maintain beverage par levels and ensure stock is stored correctly.
• Assist with stock ordering, stock control, and inventory processes.
• Minimise wastage, breakages, and unnecessary costs through effective stock management.
• Support monthly and annual stocktakes and inventory audits.
• Ensure operational equipment and supplies are maintained and available.

Leadership & Team Development (Team Leader Responsibilities)

• Lead by example during service periods and support a positive team culture.
• Supervise daily outlet operations and ensure service standards are consistently achieved.
• Allocate duties, monitor performance, and coach team members.
• Conduct team briefings and support ongoing training and development.
• Assist with onboarding new employees and maintaining compliance standards.
• Support rostering, workforce planning, and departmental administration.
• Act as a key point of contact for guest feedback, service recovery, and operational decision-making in the absence of management.

Compliance & Financial Accountability

• Ensure compliance with Responsible Service of Alcohol (RSA) requirements.
• Complete cashiering functions accurately, including balancing accounts, discounts, voids, and complimentary transactions.
• Support labour, beverage cost, and revenue targets.
• Maintain high standards of hygiene, workplace health and safety, and hotel policies.

About You

You are passionate about hospitality and enjoy creating memorable experiences for guests. You thrive in a dynamic team environment and take pride in delivering service excellence.

We're Looking For

• Previous experience in a cocktail bar, premium hospitality venue, restaurant, hotel, or similar environment.
• Strong beverage, wine, cocktail, and service knowledge.
• Current Victorian RSA Certificate.
• Exceptional communication and interpersonal skills.
• Ability to work a flexible roster including evenings, weekends, and public holidays.
• Professional presentation and a positive attitude.
• Full Australian working rights.

Additional for Team Leader Candidates

• Previous supervisory, Team Leader, or leadership experience within Food & Beverage.
• Strong coaching and people leadership capability.
• Ability to lead busy service periods while maintaining high operational standards.
• Experience with stock control, cash handling, rostering, and team development highly regarded.

Why Join Grand Hyatt Melbourne?

• Work for one of Melbourne's leading luxury hotels.
• Access to Hyatt global career development opportunities.
• Complimentary accommodation nights and discounted stays worldwide.
• Discounted food and beverage across Hyatt properties.