Automotive Service Coordinator - BMW Sudbury

The customer care coordinator will be responsible for managing a database of guests who are due for service but have not yet booked an appointment with our dealership. The role will primarily involve making calls into this database and scheduling appointments for the guests to bring their car in for service. Phone skills, and data entry skills will be a must for this role. Candidates must have an upbeat demeanor and be able to handle a large volume of outbound calls while maintaining a level of positivity our guests have come to expect. The customer care coordinator will also be responsible for handling inbound calls to the dealership looking to make an appointment. Schedule: M-F 9-5. Weekends and holidays off.
Compensation: Hourly pay plus commission based on how many appointments the coordinator is able to bring in.
Company Benefits:
Pay and Recognition:

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities


INDSERVICEPAT