Associate Supervisor Cash App (French Speaking)

Join the team that protects our world - and be part of building something exciting 😊

As part of APi Group, Chubb Fire & Security helps protect millions of people, buildings and critical assets around the world. From hospitals and schools to airports, commercial buildings and essential infrastructure, our work helps safeguard the environments people rely on every day.

Now, we are building our Europe Capability Centre in Bucharest and looking for talented professionals who want to be part of something from the very beginning.

This is more than just a new job or a new team. It is an opportunity to help create, influence, upgrade, digitalize, optimize processes while also contributing to the culture as ways of working that will define who we are. Your ideas, experience, and perspective will play an important role in how we collaborate, learn and support each other.

We want to create an environment where collaboration, ownership, continuous learning and improvement and wellbeing are at the heart of how we work. We believe that growth can happen in all directions - through new responsibilities, new skills, cross-functional opportunities, international exposure and the chance to contribute beyond your immediate role. No matter your position, your ideas, experience and ambitions can help shape both your own career and the future of the organization.

If what we are building resonates with your ambitions, values and aspirations for the future, we would love to hear from you 🌟

The Associate Supervisor Cash App manages the Cash application activity as part of the OTC function. The role ensures efficient cash flow management and strong customer relationships, particularly for our French-speaking clients.

Key Responsibilities

• Oversee cash allocation
• Manage customer accounts and resolve payment disputes
• Collaborate with sales and customer service teams for improvement projects
• Support cash forecasting and reporting
• Drive continuous improvement and digitalization initiatives

Key skills

Managerial skills:

• Lead and develop Cash App team members
• Provide coaching and performance management
• Ensure workload balance and process efficiency

Technical Skills:

• Understanding of the overall OTC cycle and accounting principles
• Proficiency in MS Office tools, particularly Excel (intermediate level)
• Working with OtC systems of engagement (HighRadius, SideTrade, Stuut etc) is a plus
• ERP experience (JDE / Oracle preferred)
• Leverage data analytics to improve decision-making
• Drive standardization and process simplification

Soft Skills :

• Detail-oriented attention to detail, accuracy, and rigor
• Reliability and strict adherence to procedures and deadlines
• Good service mindset and internal customer orientation
• Ability to work effectively within a multicultural team environment
• Clear, professional, and constructive communication
• Proactivity, adaptability, and ability to manage priorities
• Respect for confidentiality and Group ethical standards

Requirements

• Minimum of one month of employment with APi International ECC
• Bachelor’s degree in Finance, Accounting, or related field preferred
• Very good understanding of the cash app flow and process
• Prior supervisory experience
• ERP knowledge (JDE / Oracle preferred)
• Excellent negotiation and communication skills

Language Requirements

• French: minimum B2 level (mandatory)
• English proficiency is desirable due to regular collaboration with international stakeholders and Group function

Preferred

• Experience in capability centres/outsourcing environment
• Exposure to international customers and multi-currency environments

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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