Associate Executive Director - Full Time

The Associate Executive Director will be responsible for the oversight of member service initiatives, program development and support, and community service programs. The Associate Executive Director will be responsible for evaluating existing programs to determine appropriate integration into the YMCA service model, will supervise program directors and assist in all member service and program related planning.

Some rewards for joining our team:



Free YMCA gym membership
Flexible work schedule available
Discounted YMCA programs after meeting the eligibility requirements
Eligible for a 12% company contribution to the YMCA Retirement Fund after meeting the requirements
Employee referral bonus program
Opportunities for continuing education and professional training and development
Fun, collaborative, and mission driven environment


What is needed for this job:

Experience working in a YMCA management position, will have had direct responsibility for member service and program development, have strong knowledge of and experience managing fitness, group exercise, aquatics programming, and family service activities and be willing to work within a new and developing service centered model
Bachelor’s degree in related field with a minimum of 5 years of related experience
Demonstrated success in membership/staff development
Strong knowledge in fitness, group exercise and program development/innovation
Experience in developing and motivating volunteers
Demonstrated ability in fiscal management




The responsibilities we will trust you with:




Recruit, train, schedule, supervise and recognize a staff team that delivers on our mission through membership and program engagement strategies
Assist with defining, delegating and oversight of branch membership & program committees. Ensure annual chart of work, calendar, agenda and minutes published for each committee consistent with the Branch Board direction. Attend all Branch Board Meetings
Be accountable for revenue generation and expense controls and adherence to policies and procedures. Effectively utilize resources in membership and program development, fund raising and planning
Model, and teach, Listen First skills to create an environment of relationship development and a culture focused on the wants and needs of the members Listen First trainer level expected within the first year of employment
Develop and implement high quality programs that meet the needs of the community, engage members in Y activities and connect members to each other. Foster relationships and collaborations to promote high quality programs and services
Create a culture of accountability to ensure staff is engaged at all levels of the organization with the focus of providing “great” experiences for all members
Monitor trends and developments in membership engagement, relationship development, and retention strategies and staff competence to ensure that branch continues to deliver on key member impact results
Serve as member of Membership Quality Team/Executive Operations Team, representing leadership in Association-wide programs, including staff supervision, program quality assurance and policy development
Create a member-centered environment and build member engagement, involvement and connections. Implement policies and procedures that ensure overall member satisfaction





What you can expect:


Support from an amazing team


Opportunities to learn & grow


Being a part of a non-profit organization that works to make the community stronger


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Get the ball rolling with our quick, 3-minute online application.