Assistant Property Manager

Description

At Dweck, our business is real estate, but our focus is the human state. Our mission is to deliver kindness in every interaction, through clarity, grace, and empathy. This results in meaningful, enduring connections between our team, with our residents, and within the communities we serve.

That commitment starts with our people. We’re proud to have been named a 2026 Best Place to Work by the Washington Business Journal, a recognition that reflects the culture our team has built together.

Position Overview

As an Assistant Property Manager at Dweck, you’ll help support the day-to-day operations and performance of your community. Working closely with the Property Manager, you’ll contribute across financial operations, leasing and occupancy, resident relations, team support, and property operations.

This is a hands-on role for someone who understands multifamily operations, takes ownership of details, and knows how to balance business priorities with a thoughtful resident and team member experience. You’ll also step in to support community leadership when the Property Manager is unavailable.

What You’ll Do

• Support daily community operations. Partner with the Property Manager and onsite teams to keep priorities organized, follow through on operational needs, and maintain consistent service and property standards.
• Manage accounts receivable and delinquency. Collect and post payments, monitor resident balances, communicate with residents regarding past-due accounts, issue required notices, prepare delinquency reporting, and support collections and legal processes in accordance with applicable requirements.
• Maintain accurate financial records. Assist with invoices, deposits, account reconciliations, move-in and move-out charges, security deposit dispositions, bad debt processing, and other bookkeeping responsibilities.
• Support leasing and occupancy. Assist with tours, applications, applicant qualification, lease documentation, renewals, notices to vacate, resident retention, and leasing follow-up as business needs require.
• Strengthen the resident experience. Respond to questions and concerns promptly, coordinate follow-up, support resident events, and build relationships that encourage satisfaction and retention.
• Partner with maintenance. Coordinate with the Maintenance Supervisor, service team, vendors, and contractors on resident needs, apartment turns, inspections, work scheduling, and property conditions.
• Maintain organized records and compliance. Keep lease files, resident records, reports, notices, and operational documentation accurate and aligned with Dweck procedures and applicable requirements.
• Support and develop the onsite team. Help onboard and train team members, reinforce required processes and training, provide day-to-day guidance, and contribute to a collaborative and accountable environment.
• Contribute to community performance. Monitor leasing, collections, resident retention, and service trends; share observations with the Property Manager; and help identify opportunities to improve results.
• Provide leadership coverage. Support decision-making and continuity of operations when the Property Manager is unavailable, escalating significant concerns appropriately.

As an Assistant Property Manager, you’ll help bring our commitments to Be Outstanding, Do What Matters, Take Care, Stay Curious, and Live the Truth to life through your attention to detail, support of the onsite team, and service to residents.

Requirements

What Success Looks Like

• Resident questions and concerns receive timely, professional follow-up, generally within one business day.
• Delinquency is monitored consistently, with required outreach, notices, documentation, and escalation completed on schedule.
• Move-out accounts and financial dispositions are completed accurately and promptly.
• Lease files, resident records, reports, and financial documentation are complete and organized.
• Leasing and resident-retention activities are supported as needed to help the community meet its occupancy goals. Required training and e-learning assignments are completed on time.
• The community continues to operate smoothly when the Property Manager is unavailable.

What We’re Looking For

• Previous experience as an Assistant Property Manager, Senior Leasing Consultant, or in a comparable multifamily property operations role. Working knowledge of landlord-tenant, ADA, and fair housing requirements.
• Experience with Yardi CRM, Nexus, or a similar property management or purchasing system.
• Experience with accounts receivable, delinquency management, leasing documentation, and resident relations. Strong organization, follow-through, problem-solving, and written and verbal communication skills.
• The ability to manage competing priorities while maintaining accuracy, professionalism, and discretion. A collaborative leadership style and interest in supporting the growth of onsite team members.

Why You’ll Love Working Here

Come see for yourself why we’re a Best Place to Work! We believe great work starts with taking care of our team. Our benefits and perks are designed to support your financial well-being, health, family, and life outside of work.

• Health & Wellness – Comprehensive medical, dental, and vision insurance; life and AD&D insurance; short- and long-term disability; an Employee Assistance Program; and a wellness program that encourages healthy habits and overall well-being.
• Time Away – 11 paid holidays, PTO for sick or vacation time, generous parental leave for both parents, and a “week of rest” during the
• holidays to recharge before the new year.
• Your Future – Company-matched 401(k) with 100% immediate vesting, helping you build for the future from the start.
• Recognition & Connection – Employee events throughout the year, team-building activities, and our annual DweckStars recognition awards celebrating the best of our best.
• Extra Perks – Apartment home discounts of up to 30%, a monthly cell phone stipend, training and development programs, and certification opportunities to help you continue learning and growing.

Physical Requirements

This role regularly requires sitting, standing, walking, and communicating with residents, prospects, team members, vendors, and contractors throughout the day. The position may require regular property and apartment inspections and the ability to perform the essential functions of the role, with or without reasonable accommodation.

Equal Employment Opportunity

Dweck Properties is an equal opportunity employer. Employment decisions are based on merit, competence, performance, qualifications, and business needs. We do not discriminate based on any status protected by applicable federal, state, or local law.

Limitations and Disclaimer

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Team members may be asked to follow other job-related instructions and perform other duties requested by their supervisor in compliance with applicable law. The requirements listed represent the minimum knowledge, skills, abilities, and physical demands generally necessary to perform the role. Employment remains at will.