Arena Distribution (Uniform) Coordinator

About Us:

We are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe that Winning Matters, our Fans Come First, with Risk Comes Reward, Great Teams Can Achieve Unimaginable Results, Honoring the Pacific Northwest is Our Duty, and Driving the Business is Our Responsibility.

Climate Pledge Arena, located at Seattle Center, is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. The arena is owned by One Roof Sports & Entertainment and operated by Oak View Group. It is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, PWHL’s Seattle Torrent and the world's biggest performers of live music and events.

Climate Pledge Arena has one of the most progressive sustainability programs in any building its size, including being the world’s first Zero Carbon Certified Arena. Named after a cause, not a corporation, The Climate Pledge is an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. Climate Pledge Arena opened October 19, 2021.

Position Summary:

The part-time Guest Experience Arena Distribution (Uniform) Coordinator is an essential role on the Guest Experience team. As the Arena Distribution (Uniform) Coordinator, you must exhibit the skills of a great communicator, problem solver, decision maker and be a lead example of professionalism for all team members. This position is responsible for coordinating all aspects of uniform operations including but not limited to, inventory of uniforms and equipment, storage of miscellaneous supplies, distributing all necessary uniforms for any given event, and collecting all necessary uniforms and equipment at the end of each event. This is a Supervisory role, which at times may include managing part-time staff and assignments outside of arena distribution. The ideal candidate will possess a true passion for providing unparalleled service and care, and will exhibit a strong aptitude for problem solving, adapting, and effective communication.

Essential Duties & Responsibilities:

• Distribute proper uniforms and equipment to team members as needed
• Organize and maintain the arena distribution room
• Ensure proper setting up of assigned areas including but not limited to any uniforms, team member documentation, technical devices, etc.
• Monitor and track uniform inventory for the department using excel and/or internal inventory management systems
• Ensure all Information Desks are properly stocked with adequate supplies
• Assist team members in navigating the arena, provide directions to briefing areas and communicate to Supervisors on the status of team member arrivals
• Coordinate and assist as necessary with supervisor break coverage
• Communicate complex and pertinent information in a clear and concise manner
• Maintain a high degree of focus and professionalism when interacting with team members
• Manage your own breaks and time effectively
• Maintain absolute neutrality on all team issues and protect confidentiality of any sensitive information
• Complete a nightly report summarizing team members’ concerns, attendance notes, and if any supplies need restocking. Note any opportunities for improvement on the overall team member experience
• Perform daily duties with a positive demeanor
• Perform other duties and responsibilities as assigned

Required Experience & Qualifications:

• Demonstrate ability to follow instructions and work in a fast-paced environment
• Must have strong verbal and written communication skills
• A high degree of personal integrity and consistently put the interests of the organization first
• Extremely organized and detail oriented, adaptable, resourceful, quick learner and able to handle multiple projects simultaneously
• Must be a creative problem solver who can identify solutions and alert employee concerns efficiently and professionally to management when applicable
• Must be 18 years of age or older

Preferred Experience & Qualifications:

• Previous experience in a customer service-based industry
• Previous experience in leadership and supervisory roles
• Possess prior experience in retail, wardrobe or distribution of equipment and inventory management
• Previous experience within a sports, entertainment, or related field

Working Conditions:

• Must be able to work a flexible event schedule inclusive of weekends, nights and holidays required
• Must be able to come in early, stay late for event days, as well as come in for laundry setup
• Must be able to communicate with all team members in a friendly and professional manner
• Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building
• Standing for long periods of time

Compensation

• In accordance with the Washington State Equal Pay and Opportunity Act, the expected rate for this position is $30.03/hour
• This role is non-exempt and eligible for overtime pay

Benefits & Perks:

• Company-wide recognition program
• Company-paid Orca transit card
• Complementary parking
• Employee meal perks

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t worked in the industry or are still learning about the industry—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us

become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

If you’d like to request an accommodation in the application or interview process, please let us

know by emailing: jobs@climatepledgearena.com.

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.