AI Enablement Lead

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an AI Enablement Lead based in Switzerland.

We are looking for an experienced AI Enablement Lead to accelerate the effective adoption of AI tools across a growing international organisation, starting with the business development function. In this hands-on individual contributor role, you will design and deliver practical training, coaching, and onboarding programmes that help colleagues integrate approved AI solutions into their daily workflows. You will develop role-specific playbooks, support users through challenges, and ensure teams understand how to use AI responsibly and effectively. Working closely with business leaders, functional experts, and technical teams, you will translate user feedback and adoption data into meaningful improvements. You will play a key role in driving behavioural change, improving productivity, and building confidence in AI-enabled ways of working. Success will be measured by sustained adoption, stronger task proficiency, and fewer recurring errors across the organisation.

Accountabilities

• Design and deliver onboarding and continuous coaching programmes for the business development team, covering the full business development cycle and the effective use of approved AI tools.

• Develop role-specific playbooks, readiness programmes, and practical resources to help colleagues prepare for customer engagements.

• Expand AI enablement initiatives from business development to additional functions across the organisation.

• Roll out approved AI workflows to priority audiences, integrating learning into the tools and systems employees already use.

• Create task-based learning experiences that combine practical exercises, feedback, and knowledge checks for employees with different levels of experience.

• Train users to validate AI-generated outputs, handle information appropriately, understand approval boundaries, and escalate issues when necessary.

• Provide hands-on support to colleagues, identifying whether challenges relate to user knowledge, data quality, access permissions, or product functionality and coordinating with the relevant owners.

• Drive sustained adoption through manager engagement, internal champions, workflow integration, and readiness checks with tool owners before wider deployment.

• Monitor usage, proficiency, and output quality to evaluate the impact of AI solutions and identify barriers to adoption.

• Establish a structured feedback process, collecting and prioritising user input, routing issues to the appropriate teams, and communicating resolutions.

• Translate feedback and adoption insights into improvements to training materials, workflows, and AI products.

• Maintain an up-to-date library of learning resources and ensure outdated guidance is removed or replaced.

Requirements:

• Proven experience in business development or revenue enablement, including designing and delivering onboarding, coaching, playbooks, or readiness programmes linked to individual and team performance.

• Working knowledge of B2B business development processes, buyer roles, qualification methods, and customer preparation.

• Practical experience using AI tools in professional workflows, with the ability to demonstrate approved use cases and explain their sources, limitations, and potential inaccuracies.

• Strong facilitation, training, and coaching skills, with the ability to make complex concepts accessible to diverse audiences.

• Ability to design learning programmes around real work tasks and engage effectively with sceptical, busy, or time-constrained colleagues.

• Demonstrated success driving behavioural change and technology adoption, including identifying barriers to usage and implementing improvements.

• Strong analytical skills, with the ability to measure proficiency, output quality, and sustained adoption rather than relying solely on attendance or login metrics.

• Excellent communication and stakeholder management skills, with the ability to collaborate across functions and influence without direct management authority.

• A proactive, collaborative, and low-ego approach to problem-solving, constructive resistance management, and cross-functional delivery.

Nice to have:

• Experience working with defence or military users, or a military background and understanding of their operational environments.

• Business development or revenue enablement experience in B2B technology, defence, or other complex customer environments.

• Experience in employee enablement, organisational learning, or change management.

• Previous involvement in launching AI tools or enablement programmes and measuring correct, sustained usage.

• Familiarity with usage reporting, lightweight workflow configuration, or automation.

Benefits:

• Fully remote working arrangement.

• Full-time employment opportunity.

• International and cross-functional working environment.

• Opportunity to shape and lead an organisation-wide AI enablement programme.

• Hands-on exposure to AI tools, workflows, and practical adoption initiatives.

• Opportunity to influence how teams integrate emerging technologies into everyday business operations.

• Individual contributor role with meaningful ownership and broad organisational impact.