Admissions Coordinator

What You’ll Do

• Serve as a primary contact for prospective residents and families, answering questions, conducting tours, and gathering information needed to complete applications.

• Coordinate the admission process from referral through arrival, working with clinical liaisons, facility leadership, and referring providers.

• Collect and review clinical and financial referral information, coordinating approval through the appropriate facility leaders within the established 15 to 30 minute response timeframe.

• Obtain nursing management’s clinical approval before admission.

• Confirm insurance coverage and payment sources with the Business Office and follow up on outstanding information.

• Complete admission paperwork with residents or their designated representatives.

• Coordinate with nursing, rehabilitation, social services, dietary, and other departments so teams have the information needed to welcome and care for each new resident.

• Ensure required preadmission screenings and documentation are completed, including applicable OBRA and PASRR requirements.

• Maintain accurate admission records, including advance directives, emergency contacts, and resident representative information.

• Track referrals, update the referral database weekly, and provide monthly reports to the Administrator.

• Check in with residents and families, help address concerns, and support customer satisfaction surveys and follow-up.

• Protect resident confidentiality and support residents’ rights throughout the admission process.

• Perform other related duties as assigned by the Administrator.

What You’ll Bring

• A minimum of three years of experience in long-term care.

• High school diploma required; bachelor’s degree preferred.

• Knowledge of Medicare, Medicaid, OBRA, and regulations related to long-term care admissions.

• Strong organizational skills, attention to detail, and the ability to manage competing priorities.

• Clear communication and sound problem-solving skills.

• A compassionate, patient approach to helping residents and families navigate care decisions.

• The ability to work independently, use good judgment, and collaborate with colleagues across departments.

• Proficiency with basic computer applications and accurate recordkeeping.

• The ability to read, write, speak, and understand English.

Why Join Integritus Healthcare?

Join a caring, collaborative team where your work makes a difference for residents and their families. We offer generous paid time off, health insurance benefits, and opportunities for professional growth.

Apply today to join the Windsor team.