Administrator, Shared Services
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Key details
- Location
- Greensboro, NC, United States
- Work style
- Hybrid
- Function
- Administrative
- Focus area
- other
- Posted
- 5h ago
Skills
About the role
*THIS IS A HYBRID ROLE BASED OUT OF GREENSBORO, NC*
Introduction:
The Shared Services Administrator delivers accurate, timely data entry and routine transaction processing through P&C shared services queues, maintaining employee records and following established procedures. In this role, you will process approved employee lifecycle transactions (onboarding, transfers, job changes, leaves, terminations, and data corrections), maintain personnel records, and provide standard status updates. You will process approved requests within documented procedures and request missing information, routing exceptions, policy interpretation, and approval decisions to the regional Manager. This is a business support role that offers a strong foundation for building a career in Human Resources shared services. Based onsite in Greensboro, you will also provide in-person employee support and coordinate local onboarding, temporary-worker milestones, recognition, training logistics, and site administration.
What You Will Do:
Enter and update employee data in Dayforce from approved ServiceDesk+ requests and supporting documents.
Process standard, fully approved onboarding, transfers, job changes, leaves, and data corrections using workflows and checklists.
Process approved termination transactions and employee record updates according to documented checklists and required approvals.
Check required fields, effective dates, and approvals before processing. Request missing information and flag discrepancies.
Maintain personnel records and attach supporting forms, approvals, and transaction evidence to the appropriate case or employee file.