Administrative Manager - Per Diem, Weekend Nights 7p-7a, Atlantic Health Overlook Medical Center

Principal Accountabilities:

Job Function 1 Overall Hospital role: Make rounds in all patient care areas to assess patient needs and acuity. Respond to emergencies and assist as needed. Handle incidents, emergencies, and operational issues, escalating as needed. Facilitate patient throughput. Serves as the senior administrative authority on site during off shifts, making operational decisions until relieved by senior leadership or designated department managers. Reports to executive leadership all clinical/operational issues requiring immediate notification.

Job Function 2 Quality: Ensures the implementation of professional practice standards in alignment with organizational policies and evidence-based guidelines. Maintains compliance with all applicable local, state, and federal regulations, OSHA, Joint Commission, and other relevant accrediting bodies. Ensures all nursing practices are consistent with ANA Code of Ethics. Responsible for DOH mandatory reporting of applicable events while on duty. Oversees performance and ensures adherence to patient safety initiatives and regulatory requirements. Creates a working environment that promotes positive employee engagement, effective communications and collaboration.

Job Function 3 Budget: Identifies and implements ways to reduce and control expenses. Monitors staffing levels in relation to patient census and acuity. Implements workforce adjustments as needed, including assuring that understaffing/overstaffing is addressed according to policy, or reallocating personnel to other areas to ensure safe, cost-effective staffing while maintaining patient care standards. Communicates these decisions with the appropriate unit manager / director to ensure transparency and alignment with departmental needs.

Job Function 4 Service: Serve as a key point of contact for addressing and resolving concerns from patients, staff members, visitors, and physicians in a timely and professional manner. Provide real-time support and communication to patients and families during times of dissatisfaction, conflict, or heightened emotion ensuring compassionate, empathetic responses and service recovery. Promote a culture of service excellence by modeling effective communication, empathy, and responsiveness. Investigate complaints or service disruptions, document findings. Facilitate conflict resolution and escalate complex issues to senior leadership when necessary.

Job Function 5 Administrative Responsibilities: Performs additional administrative responsibilities as requested to meet the needs of the department/organization. Participates on committees, actively supports the Shared Governance. Provide guidance, feedback, and performance documentation for staff. Act as liaison between nursing staff, department managers, and administrators-on-call. Ensure timely and accurate documentation to all significant events, staffing adjustments, patient/ family interactions, and service recovery actions, communicating to appropriate leaders by the next business day.

Job Function 6: Assures quality performance concerns and patient care/safety concerns are communicated with appropriate personnel. Counsels and disciplines assigned personnel, documents issues and follows up with appropriate managers. Coordinates activity in response to activation of emergency codes until relieved by senior management on premises or presence of manager having expertise in specific area of concern. Acts as a liaison for the assignment of nursing personnel. Rewards and recognizes employee excellence. Assists with transfer/bed assignment of patients to appropriate, available beds. Leads hospital-wide emergency responses such as mass casualty incidents, IT system downtime, and utility failures until relieved by senior leadership.

Job Function 7 Professional Practice: Promotes shared decision-making and professional autonomy through active participation in a professional governance structure. Maintains engagement with relevant professional organizations. Supports the organization’s Magnet journey by advancing nursing excellence and staff empowerment. Facilitates daily huddles to enhance communication, reinforce a culture of safety.

Job Function 8: All other duties as assigned.

Required:
1. Bachelor's degree in Nursing or related field.
2. 3-5 years of acute care experience.

3. BLS Required

Preferred:
1. Master's degree in Nursing or related field.
2. Acute care experience in critical care or ED.

3. ACLS preferred

Named one of America's 50 Best Hospitals by Healthgrades, a World’s Best Hospital by Newsweek and recognized as a Best Regional Hospital in the NY Metro area by U.S. News & World Report.

Our Atlantic Neuroscience Institute is the region’s leader in neuroscience care. A hub for the New Jersey Stroke Network, we offer a broad range of advanced neurological, neurosurgical and neurodiagnostic services. We are also certified as a Level IV Epilepsy Center and home to the Gerald J. Glasser Brain Tumor Center, where more brain tumor surgeries are performed than anywhere else in New Jersey. Our CyberKnife® program is the largest and most experienced in the state. We also have a satellite emergency department in Union, NJ, which treats about 40,000 emergency cases each year.

Committed to providing exceptional care, Overlook Medical Center has achieved the prestigious Magnet® recognition. This designation from the American Nurses Credentialing Center is the highest national honor for nursing excellence. What’s more, Overlook Medical Center has advanced certification from The Joint Commission for perinatal care and is designated an Advanced Comprehensive Stroke Center. Additional Joint Commission-certified services include behavioral health care, spine surgery, wound care, and primary care medical home (PCMH).

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.