Administrative Assistant

About the Role:

The Administrative Assistant in the Health Care sector plays a critical role in ensuring the smooth and efficient operation of the office environment. This position is responsible for managing a variety of administrative tasks that support healthcare professionals and organizational staff, enabling them to focus on delivering quality care and services. The role requires meticulous attention to detail in managing records to ensure compliance with healthcare regulations and internal policies. Effective communication and organizational skills are essential to handle multi-line phone systems and general clerical duties, facilitating seamless interactions within the team and with external stakeholders. Ultimately, the Administrative Assistant contributes to the overall productivity and professionalism of the healthcare setting by providing reliable and proactive administrative support.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree or higher preferred.
• Proven experience in general administrative or clerical roles, preferably within a healthcare environment.
• Proficiency in reporting data, good record keeping and multi-line phone systems.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Basic knowledge of records management and confidentiality standards in healthcare.

Preferred Qualifications:

• Experience with electronic health record (EHR) systems or healthcare management software.
• Certification in administrative support or office management.
• Familiarity with healthcare terminology and regulatory requirements such as HIPAA.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Previous experience with ADP payroll system, PCC healthcare software and Relias training platforms in a professional setting.

Responsibilities:

• Data entry, mthly reports, safety reports, new hire orientation and onboarding and payroll processes.
• Operate multi-line phone systems to handle incoming calls, direct inquiries appropriately, and provide information to patients and staff.
• Perform general clerical duties such as filing, photocopying, scanning, and preparing documents to support daily office functions.
• Maintain accurate and confidential records management systems in compliance with healthcare regulations and organizational policies.

Skills:

The required skills such as general administrative capabilities, and multi-line phone operation are utilized daily to organize schedules, facilitate communication, and ensure efficient office workflow. strong attention to detail and time management to support healthcare staff effectively. General clerical skills, including records management, are essential for handling sensitive resident information securely and complying with healthcare regulations. Preferred skills like familiarity with EHR systems and advanced software proficiency enhance the ability to manage digital records and streamline administrative processes. Together, these skills enable the Administrative Assistant to provide comprehensive support that upholds the operational excellence of the healthcare environment.