Administrative Assistant- Corporate

Orchard Park, NY, United States5d ago

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Essential Functions

Provide administrative assistance and support for departments across the company based on business which include but not limited to Medical (Customer Service, Territory Sales, National Accounts, Marketing), Plastics, and Corporate Departments (Human Resources, EH&S, Finance, Accounting, Mailroom, Reception).

Perform various tasks in the SAP ERP or equivalent system, that may include processing Credits/Debits, In-house/3rd Party Repairs, Product Literature for Customers, New Account Qualification/Set-up, and Distributing Customer Invoices.
Collaborate on Mailroom responsibilities to ensure tasks are completed in a timely manner
Partner with EH&S to maintain supplies and accommodations for employee gathering areas - lobby, conference rooms, break rooms, etc.

Assist with various assignments as requested by leadership which may include participating in planning committees and/or coordinating special events for other departments and business units across the company.
Work with department leadership with the coordination of employee events/meetings that may require - preparation of conference rooms, materials for distribution, catering, communications/invitations, etc.
Create Purchase Order Requests for departments/vendors, work with designated personnel throughout the process

Provide Reception/Switchboard coverage to ensure visitors are greeted and calls answered in a polite and professional manner, ensure callers are routed correctly to the appropriate department personnel.
Greet all visitors in a courteous and respectful manner, promptly notifying personnel of their guests’ arrival, professionally manage those without appointments.
Maintain office security by following Safety Procedures, Monitoring Security Cameras, and controlling access from your workstation (i.e.; monitor logbook, issue visitor badges)

Answer customer/vendor questions when appropriate or seeking out the appropriate department/personnel for assistance or follow-up. seeking out information by answering questions, expediting and tracking orders and retrieving information.
Provide support for Operational and Corporate Departments with special projects, document control, purchase order request and general problem solving.
Current responsibilities also include monitoring shared Medical/Customer Service or Corporate mailboxes, routing requests, retrieving information, and following through with the appropriate department. This supports screening for customer orientation, judgment, and ownership of follow-up.

Core Competencies

· Customer Excellence

· Communications Skills

· Approachability & Perceptiveness

· Adaptability & Flexibility

· Multi-Tasking

· Detail Orientation

Job Requirements

Excellent verbal and written communication skills, and demonstrated professionalism
Multi-tasking and time management skills, with the ability to prioritize tasks
Ability to be resourceful and proactive when issues arise
Beginner/Intermediate proficiency in Microsoft Office – Outlook, Word, Excel, PowerPoint, OneNote
Beginner/Intermediate proficiency in Customer Relationship Management (CRM) Database or equivalent
Hands-on experience with office equipment (i.e.; fax machines, printers, etc.)
Discover ways to integrate Company Values – Integrity, Respect, and Learning throughout your work day