Adjuster- Accident Benefits

Accountabilities:

Investigate and manage residential and commercial property and casualty insurance claims independently, with minimal supervision.
Inspect reported claims and contact claimants and other involved parties promptly to gather relevant information.
Investigate claim circumstances to determine coverage, causes of loss, compensable damages, and appropriate reserves.
Review insurance policies, supporting documentation, and other records to establish coverage eligibility and applicable policy provisions.
Prepare accurate estimates for repair and replacement costs.
Conduct interviews with claimants, witnesses, and other relevant parties to establish the facts surrounding claims.
Negotiate and settle first-party and third-party claims in accordance with policy terms and client requirements.
Handle salvage and subrogation matters when required.
Develop and maintain strong client relationships to support customer satisfaction and encourage repeat business.
Contribute to quality assurance programs and maintain accurate, timely reporting.
Travel when necessary and perform additional duties as assigned.
Requirements:
A bachelor's degree from an accredited college or university is preferred.
A valid IIA-AIC designation is required.
An appropriate insurance adjuster licence is required.
At least two years of relevant professional experience, or an equivalent combination of education and experience.
Knowledge of insurance policies, claims investigation, coverage determination, damage assessment, and settlement procedures.
Strong written and verbal communication skills, including presentation, interviewing, and negotiation abilities.
Proficiency in Microsoft Office and general computer applications.
A strong commitment to accurate and timely reporting, with excellent attention to detail.
Excellent customer service and interpersonal skills, with the ability to build effective professional relationships.
Strong organizational and time management skills, including the ability to manage multiple priorities and meet deadlines.
The ability to work independently with minimal supervision while collaborating effectively within a team.
Excellent analytical thinking, judgment, discretion, and the ability to manage work-related pressure.
Physical ability to perform field inspections when required, including prolonged standing or walking, bending, kneeling, climbing, and working outdoors in varying weather conditions.
Ability to lift and carry up to 50 pounds, push or pull up to 100 pounds, and drive for up to four hours per day.
Commitment to maintaining high professional standards and meeting established performance expectations.
Benefits:
Annual salary ranging from $70,000 to $85,000 CAD, depending on experience, qualifications, and internal equity.
Full-time employment opportunity.
Remote work arrangement based in Ontario, Canada.
Opportunities for professional growth and career development within the insurance and claims management industry.
A supportive working environment that promotes employee well-being and work-life balance.
Inclusive and accessible recruitment and employment practices.
Reasonable accommodations available throughout the recruitment and selection process, where applicable.