Account Manager - Service Sales

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager - Service Sales based in Brazil.

As an Account Manager - Service Sales, you will manage strategic customer accounts and a dedicated sales territory, driving revenue growth through new business development and the expansion of existing relationships. You will combine a proactive hunting approach with effective account management to identify opportunities for upselling and cross-selling across a broad portfolio of service solutions. Building strong customer partnerships will be central to your success, with more than half of your working time dedicated to direct, in-person client engagement. You will guide customers throughout the entire sales cycle, from identifying business needs and developing tailored solutions to negotiating and closing agreements. You will also play a key role in strengthening customer satisfaction, loyalty, and long-term retention. This is a remote, full-time opportunity involving regular travel and performance-based sales incentives.

Accountabilities:

• Manage one or more strategic named accounts and an assigned sales territory, developing plans to achieve revenue and growth objectives.

• Identify and acquire new customers through proactive prospecting and business development activities.

• Retain and expand existing accounts by identifying opportunities for upselling and cross-selling across the full service portfolio.

• Generate revenue from both new and existing customers while maintaining a balanced approach to account growth.

• Develop and maintain a healthy, qualified sales pipeline with strong visibility into opportunities and potential outcomes.

• Lead customers through the full sales cycle, including opportunity development, solution development, negotiation, and closing.

• Spend more than 50% of working time engaging directly with customers, including in-person meetings and relationship-building activities.

• Build and maintain strong relationships with key stakeholders to understand customer needs and ensure satisfaction with services and support.

• Monitor customer satisfaction and proactively address concerns to strengthen retention and long-term partnerships.

• Maintain a balanced sales performance across the different service offerings.

• Ensure accurate and consistent management of customer and opportunity information in Salesforce.

• Work toward individual and business sales targets, contributing to overall commercial performance.

Requirements:

• Bachelor's degree, master's degree, or equivalent higher education qualification.

• Typically, six or more years of relevant professional experience in sales, account management, or business development.

• Proven ability to manage strategic customer accounts and develop long-term commercial relationships.

• Experience in new business acquisition, account retention, and revenue expansion through upselling and cross-selling.

• Strong understanding of the sales cycle, including opportunity identification, solution development, negotiation, and closing.

• Demonstrated ability to build and maintain a qualified sales pipeline and consistently pursue revenue targets.

• Intermediate English proficiency.

• Strong communication, presentation, negotiation, and relationship-management skills.

• Customer-focused mindset, with the ability to understand business needs and recommend appropriate service solutions.

• Excellent organizational skills and discipline in maintaining accurate sales records and CRM data, particularly in Salesforce.

• Willingness and availability to travel regularly, with travel expected approximately 50% of the time.

• Ability to work independently in a remote environment while collaborating effectively with internal teams.

Benefits:

• Full-time employment with remote working options in Brazil.

• Eligibility for a variable compensation and commission-based incentive program.

• Opportunities to manage strategic accounts and develop a dedicated sales territory.

• Exposure to a broad portfolio of service solutions and customer industries.

• Opportunities for professional growth through customer engagement and full-cycle sales responsibilities.

• Opportunity to collaborate with international teams in a global business environment.