Account Manager

Boland is a leading HVAC and building systems provider serving the DC, Maryland, and Northern Virginia region. We deliver sustainable, energy-efficient solutions to commercial, industrial, and institutional clients.

Why Boland:

• Named "Best Place to Work" by Washington Business Journal 19 times
• Industry leader in advanced HVAC technology
• Strong culture of training, growth, and support

Account Manager: Responsible for developing long-term client relationships and maximizing account penetration and client retention with contractors.

Job Type: Full-time

Workplace Type: Hybrid

*Required to be in the office 4-5 days a week during the training period.

Office Location: Gaithersburg, MD

FLSA Status: Exempt

What you will do:

• Responsible for selling company products, systems and services in assigned territory to assigned accounts
• Develops relationships with multiple buying influences in the client's organization, including project managers, project engineers, construction, purchasing, and accounts payable.
• Consistently ascertains client needs and current market opportunities. Assembles, coordinates and interacts with sales team as needed for client penetration and project acquisition.
• Gathers and validates preliminary information through construction plan review or other requirements.
• Coordinates with Estimators in the interpretation of specifications and preparation of proposals.
• Responsible for project take-off, selection, pricing, and integration of equipment, controls, and services.
• Determines proposal price and selling strategy.
• Reviews contract terms and conditions.
• Presents the proposal and negotiates price, terms, and conditions with client.
• Prepares transition documents and communicates project readiness for assignment to operations team.
• Authorizes replacement, credit, or refund as necessary to facilitate the refund/exchange process including negotiation of sales concessions and client disputes.
• Assists clients in answering technical questions on HVAC systems, products, and applications; BAS, installation, operation, maintenance, and problem resolution.
• Flexibility to work outside normal work hours, as required.
• Obtains Trane and vendor estimated ship dates and update appropriate schedules.
• Other duties as assigned

What we're looking for:

• Bachelor's degree or equivalent combination of education and experience
• Minimum 2 years client service experience
• Experience with MS Office Suite
• Detail oriented, organized, strong math skills
• Motivated, self-starter that can work independently
• Two years HVAC and/ or construction industry experience a plus

Physical Requirements:

• Sitting for extended periods of time
• Ability to work in standard office environment

We offer:

• Excellent pay and benefits
• Great and supportive work environment
• Professional training and growth
• Generous educational assistance program
• Recognition and outstanding co-workers!

If you are interested in joining the Boland team, please apply through the company website: www.boland.com/careers

We want to hear from you!

Boland is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We comply with applicable federal laws, including Section 503 of the Rehabilitation Act and VEVRAA.