Account Assistant
Mexico City, Mexico3w ago
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Key details
- Location
- Mexico City, Mexico
- Work style
- Hybrid
- Level
- Entry level
- Experience
- 1–4 yrs
- Function
- Administrative
- Focus area
- other
- Posted
- 3w ago
Skills
customer supportexcelmicrosoft officeproject coordination
About the role
Purpose of the Job
The Account Assistant supports the Client Engagement team in executing projects by generating door lists, managing change requests with the client, data-entry into hub to generate PO’s & invoices, and working with suppliers to complete production orders.
Key Responsibilities
Collect project requirements and manage production timelines in coordination with suppliers and the warehouse to ensure complete and on-time delivery.
Generate door lists for production managers to build RFP’s.
Enter and maintain project data in the internal procurement system, including purchase orders, and invoices.
Act as a liaison between clients, internal teams, agencies, and suppliers to ensure smooth communication and workflow.
Track project progress by obtaining updates from vendors and reporting milestones to the Client Engagement team.
Ensure all activities comply with SLAs, contractual terms, and company policies.
Process client invoices according to standard procedures.
Report to the team lead for assignment updates and prioritization, ensuring alignment with project goals.
Knowledge, Skills + Experience
1+ years of experience in customer support or project coordination.
Bachelor’s degree or equivalent experience.
Intermediate English (desireable).
Basic Excel and Microsoft Office skills.
Strong written and verbal communication skills.
Quick learner with adaptability to new technologies.
Ability to manage deadlines and work in a dynamic environment.
#LI-NM1#LI-Hybrid
The Account Assistant supports the Client Engagement team in executing projects by generating door lists, managing change requests with the client, data-entry into hub to generate PO’s & invoices, and working with suppliers to complete production orders.
Key Responsibilities
Collect project requirements and manage production timelines in coordination with suppliers and the warehouse to ensure complete and on-time delivery.
Generate door lists for production managers to build RFP’s.
Enter and maintain project data in the internal procurement system, including purchase orders, and invoices.
Act as a liaison between clients, internal teams, agencies, and suppliers to ensure smooth communication and workflow.
Track project progress by obtaining updates from vendors and reporting milestones to the Client Engagement team.
Ensure all activities comply with SLAs, contractual terms, and company policies.
Process client invoices according to standard procedures.
Report to the team lead for assignment updates and prioritization, ensuring alignment with project goals.
Knowledge, Skills + Experience
1+ years of experience in customer support or project coordination.
Bachelor’s degree or equivalent experience.
Intermediate English (desireable).
Basic Excel and Microsoft Office skills.
Strong written and verbal communication skills.
Quick learner with adaptability to new technologies.
Ability to manage deadlines and work in a dynamic environment.
#LI-NM1#LI-Hybrid