Vendor Services Coordinator (58410)

CalSource, an Applied Technical Services, LLC (ATS) company, is a Syracuse and Henrietta, NY-based provider of accredited calibration and metrology services for customers in manufacturing, aerospace, medical device, life sciences, and other quality-regulated industries. Through advanced laboratory capabilities and on-site calibration services, CalSource helps organizations ensure measurement accuracy, maintain compliance, and improve operational performance.

ATS is a leading provider of critical testing, inspection, certification, and compliance services. ATS serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.

Together, Instrument Technical Services and ATS advance a shared mission to create a safe and reliable world through precise technical and professional services.

Position Summary

The Vendor Services Coordinator is responsible for supporting the outsourcing of calibration services to ensure customer requirements are met accurately, efficiently, and on time. This role works closely with internal teams and approved external vendors to coordinate calibration services that cannot be performed in-house.

Location

This position is based out of our Henrietta, NY location.

Key Responsibilities:

• Coordinate the outsourcing of calibration services to qualified approved vendors
• Identify and source vendors capable of meeting customer calibration requirements while ensuring quality, cost, and turnaround expectations are achieved
• Communicate with customers, vendors, and internal departments to provide timely updates and resolve service-related issues
• Track outsourced work orders and ensure projects progress according to established timelines
• Maintain accurate records and documentation within company systems
• Manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail
• Collaborate with cross-functional teams to support operational goals and deliver exceptional customer service
• Perform other duties as assigned

Qualifications

• 1-5 years of relative customer and/or vendor support experience with a High School diploma or equivalent; or a combination of experience and education
• Self-motivated with the ability to work independently and take initiative
• Strong interpersonal, verbal, and written communication skills
• Proficient in Microsoft Office and other computer applications
• Excellent organizational, time management, and problem-solving skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Team-oriented mindset with a commitment to supporting coworkers and delivering outstanding customer service
• Position will report to the corporate facility in Marietta, GA
• Candidate shall be able to work 40 plus hours per week to meet customer demands and ATS schedule. Overtime as needed
• Candidates shall provide their own cell phone with data plan for connection to ATS email and multi-factor authentication
• Candidate shall be able to lift 60 pounds
• Candidates shall have a clean driving record, background check, and drug screen

U.S. Persons Only

A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations ("ITAR"). Accordingly, the company will consider only "U.S. Persons" for this position. A "U.S. Person" includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., "green card" holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.

EOE/AA/M/F/Vet/Disability

Applied Technical Services, LLC is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.