Temporary Administrative Assistant

Job Summary:

The Dental Clinic Comprehensive Care team is seeking a temporary Administrative Assistant to support the clinic’s front desk administrative operations. The position exists to manage and operate the Information/Reception areas of the dental clinics. Triage and direct phone in/walk-in inquiries and facilitate efficient and professional patient, student, faculty interaction. Greet and register new patients in electronic health record system. Schedule appointments for students through electronic health record system. Screen new patients by having discussion of student providers and faculty supervision, time commitment, and financial responsibilities. Schedule appointments, confirm information, and accept payments.

We are seeking professionals who are looking to develop their careers in clinical office administration and/or looking to gain experience and understanding of full-cycle dental patient life-cycles. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly. The position is located at the University of Colorado - Anschutz Medical Campus. Hours will be dependent on business need but typically will be Monday – Friday between the hours of 8:00am and 5:00 pm.

Key Responsibilities:

· Answer calls from patients to schedule, re-schedule, and cancel appointments

· Call patients to schedule appointments as well as reminders for patients

· Intake patients as they come into the clinic, coordinating their appointments with providers

· Utilize Axium system to schedule and re-schedule appointments based on provider availability and patient procedure needs.

· Collaborate with front desk staff and supervisor to ensure all appointments are done correctly and on time.

· Help with billing and collection for appointments and procedures based on standard protocols of the clinics.

· Assist and collaborate with other units as needed to provide backup and other administrative help.

Work Location:

Onsite - this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

At the School of Dental Medicine, University of Colorado Anschutz Medical Campus, you'll find an incredible opportunity to contribute to the field of dentistry while advancing your career. As part of our esteemed institution, you'll have access to cutting-edge research facilities, state-of-the-art equipment, and a collaborative and supportive environment. Join our team of dedicated professionals who are passionate about providing exceptional dental care, advancing oral health, and making a difference in patients' lives. With opportunities for growth, professional development, and meaningful impact, working with us offers a rewarding and fulfilling career in the dynamic field of dental medicine.

Qualifications:

Minimum Qualifications:

· Two years of general clerical experience.

o College or university course work, appropriate to the work assignment, may substitute for the experience on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

· Experience working with faculty, staff, and students in a higher education environment

· Experience working in a dental or medical office environment

· Bilingual in English and Spanish

Knowledge, Skills and Abilities:

· Ability to think critically and make decisive judgements

· Ability to identify problems and recommend solutions.

· Ability to effectively communicate at all levels, including physicians, leadership, and staff.

· Ability to work within large, complex healthcare systems.

· Ability to work independently and with minimal supervision

· Ability to maintain confidentiality and communicate in person, by phone, or in writing.

· Ability to attest to computer proficiency and learn new computer applications.

· Ability to keyboard/type, write legibly, and accurately record information.

· Ability to analyze and interpret data.

· Ability to organize workflow with particular focus on tracking patient care and improving patient flow.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest descri