Telecommunications Specialist (RingCentral)
Boston, MA, United States3w ago
Key details
- Salary
- $80K–$95K/yr
- Location
- Boston, MA, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- IT & Security operations
- Focus area
- other
- Posted
- 3w ago
Skills
About the role
A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.
Required Qualifications
-
RingCentral experience
-
Bachelor’s in Computer Science or equivalent experience
-
5+ years telecom/IT network systems experience
-
Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650
Preferred Certifications
-
Cisco CCNA or CCVP
-
Avaya Certified Support or Implementation Specialist
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