Technician Part time (61302)

SUMMARY

Haven House, a program of Recovery Network of Programs, Inc. (RNP), is a twelve-bed, DPH-licensed and CARF-accredited Clinically Managed High-Intensity Residential Treatment program (ASAM Level 3.5) for cisgender and transgender women. The program provides trauma-informed, gender-specific treatment and recovery support for women with substance use disorders and co-occurring mental health disorders in a structured environment staffed 24 hours a day.

In accordance with RNP’s Mission Statement, Philosophy of Client Care, and Code of Ethics as stated in the Personnel Policies, the Residential Technician provides direct care and supervision to Haven House residents. The technician supports daily routines, monitors resident safety and needs, and reports observations to the treatment team. The technician helps residents practice daily living and recovery skills in a respectful, gender-responsive environment.

1 Sat and Sun 4p-12a

2 Sat and Sun 4p-12a

3 Sat and Sun 12a-8a

4 Sat and Sun 12a-8a

SPECIFIC DUTIES AND RESPONSIBILITIES
All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA).

• Remain awake and onsite during assigned coverage and actively monitor residents’ needs. Confirm required onsite coverage with the Service Coordinator or designee before leaving for an assigned transport or other offsite duty. Report any coverage gap immediately.
• Perform headcounts, safety checks, and walkthroughs of bedrooms, corridors, and common areas in accordance with policy. On overnight shifts, complete rounds in accordance with program policy.
• Help residents follow their daily schedules and attend groups, appointments, and scheduled medication times. Distribute meals, linens, and hygiene supplies, and support assigned routines for laundry, breaks, and resident phone calls.
• Carry out assigned arrival and orientation tasks. Check and inventory belongings under program policy, secure prohibited items, give medications brought in at admission to nursing staff, and provide welcome materials and basic supplies.
• Use trauma-informed redirection, conflict mediation, and de-escalation within the scope of training. Follow crisis and emergency procedures, obtain backup as needed, and promptly notify nursing, clinical, supervisory, or emergency personnel as appropriate.
• Support resident participation in scheduled activities and facilitate assigned nonclinical psychoeducation or recovery activities within training and the scope of the role as part of supplemental weekly programming. Provide transportation for trips arranged by designated staff.
• Document rounds, resident observations, incidents, and assigned activities in required logs or the electronic health record. Report facility hazards and repair needs to the Service Coordinator and give a handoff at every shift change.
• Participate in administrative supervision with the Technician Supervisor for 30 minutes per 40 hours worked, with at least one individual session each month. Attend monthly group clinical supervision and required staff meetings.

SKILLS/ABILITIES

• Demonstrated ability to monitor resident safety, recognize changes in behavior or condition, and respond calmly using de-escalation and crisis procedures.
• Ability to work effectively with diverse populations, maintain professional boundaries and confidentiality, communicate with a multidisciplinary team, and document accurately using an electronic health record.
• Complete required RNP training, including training on co-occurring mental health and substance use disorders, how staff attitudes and beliefs affect service delivery, and naloxone use in response to opioid overdose.
• Valid Connecticut driver’s license and reliable transportation.

EDUCATION AND/OR EXPERIENCE

• Associate degree in social work, psychology, counseling, human services, or a related field.
• At least two years of experience in residential direct care or related human services. Experience supporting individuals with substance use and co-occurring mental health disorders is preferred.

PHYSICAL REQUIREMENT AND WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The role requires the ability to perform rounds throughout the unit, use a telephone and computer, communicate clearly with residents and staff, handle routine supplies, and drive as assigned. The program operates 24 hours a day. Assigned shifts may include evenings, overnights, weekends, and holidays.