Team Manager

Team Manager - Newcastle Treatment and Recovery Service

Location: Plummer Court, Newcastle, NE1 6UR

Working Hours: 37 hours per week, Monday–Friday, 9am–5pm (with one 30 minute early finish on a day of your choice)

Contract Type: Permanent

Salary: £31,030–£41,980 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

About Newcastle Treatment and Recovery

Newcastle Treatment and Recovery supports people across Newcastle experiencing difficulties with drugs and alcohol, helping them get well and stay well. Following a restructure, we're expanding our team and looking for passionate people to join us.

About the Role

As a Team Manager, you'll provide leadership and support across several teams within Newcastle Treatment and Recovery, including Primary Care, Youth Services, Counselling and the Duty Team.

You'll be responsible for supporting colleagues, overseeing service delivery and ensuring high-quality, person-centred support. Working closely with internal teams and external partners, you'll help develop effective pathways, strengthen relationships and improve outcomes for the people accessing our services.

The role is primarily based at Plummer Court but requires flexibility to work across different service locations and within the community, including attending schools and partner organisations. Occasional evening work may be required, with weekend working where service needs dictate.

This is an opportunity to make a positive impact on service development while supporting a skilled and dedicated workforce.

About You

We're looking for an experienced and motivated leader who can support, develop and inspire teams. You'll have strong communication and organisational skills, the ability to manage competing priorities and confidence building effective relationships with colleagues and external partners.

You'll be resilient, adaptable and comfortable working across different areas of the service. Experience in substance misuse, youth services or working with young people would be beneficial, but we're open to candidates with transferable leadership experience.

What You'll Need

• Experience in a management or leadership role.
• The ability to motivate, support and develop colleagues.
• Strong communication, organisation and decision-making skills.
• Experience working collaboratively with external partners and stakeholders.
• The ability to manage competing priorities and respond to changing service needs.
• A commitment to Waythrough's values of Kindness, Courage and Respect.

Experience in substance misuse services and working with young people and/or in school settings would be beneficial. A Level 5 management qualification, or working towards one, would also be desirable.

To view the full job description and person specification, CLICK HERE.

Come and Meet Us!

Join us at our recruitment open evening on Monday 23 November, 5pm–7pm at Plummer Court, Newcastle. Come along for an informal chat, find out more about our vacancies or get help with your application. Everyone is welcome!

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-11-27