Table Games Dealer/ Dual Rate Supervisor

Dealer Responsibilities

• Demonstrate proficiency in dealing Blackjack, Poker, and Roulette accurately, efficiently, and in accordance with established game procedures.

• Craps dealing experience is preferred.

• Maintain proper game pace, accurate payouts, chip handling, and game protection.

• Provide professional, courteous, and engaging guest service.

• Recognize and promptly report irregularities, suspicious activity, or procedural violations.

• Maintain an organized gaming area and follow all established dealing procedures.

Floor Supervisor Responsibilities

• Provide leadership, direction, and oversight to Table Games Dealers during assigned supervisory shifts.

• Demonstrate proficiency in supervising Blackjack, Poker, and Roulette operations, including game rules, payouts, procedures, and game protection. Knowledge of Craps supervision is preferred.

• Monitor dealer performance, game accuracy, procedural compliance, and guest service standards.

• Coordinate game assignments, staffing adjustments, breaks, and table openings or closures as directed by management.

• Resolve guest concerns, disputes, and operational issues professionally and within established authority.

• Identify and correct procedural deficiencies, provide coaching, and communicate performance concerns to management.

• Ensure compliance with internal controls, gaming regulations, and established operational procedures.

• Maintain the integrity of table games and protect casino assets.

QUALIFICATION REQUIREMENTS:

• Demonstrated dealing proficiency in Blackjack, Poker, and Roulette.

• Craps dealing experience and proficiency preferred.

• Must demonstrate the knowledge, judgment, and competency necessary to perform Floor Supervisor responsibilities.

• Must be proficient in game protection, payout verification, procedural compliance, and identifying dealer errors.

• Ability to transition between dealing and supervisory assignments while maintaining the responsibilities and expectations of each position.

• Strong leadership, communication, decision-making, problem-solving, and guest service skills.

• Must maintain all required gaming licenses and qualifications.

EDUCATION AND/OR EXPERIENCE:

• Graduation from Dealer School or equivalent is desired.
• Must have experience as a Table Games Supervisor.
• Must have experience dealing Blackjack in some capacity.
• Must have experience as a dealer dealing Roulette or Craps.
• Demonstrated knowledge of casino operations, gaming rules, and regulations.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must have a valid and current State of Colorado Gaming License.
• Must be at least eighteen (18) years of age.

COMPENSATION AND BENEFITS:

Base hourly wage: $12.14 per hour plus tips

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.