Systems Administrator I

Who We’re Looking For:

Are you a tech-savvy go-getter who loves coming up with and executing on new technology ideas? Would you love a technical job that’s not just another desk job, but where you are up and active helping to implement new technical and security systems? Do you pride yourself on getting the job done right the first time and never met a problem you didn’t love to solve? If so, do your best work with Acme Tools as a Systems Administrator!

This role is primarily based at the corporate office in Grand Forks, ND.

What You’ll Take Ownership Of:

• Performing analysis of technology needs and contributing to design of server architecture, storage, high availability, integration, and installation.
• Maintaining infrastructure systems including cloud platforms, servers, network devices, wiring, and other infrastructure services.
• Monitoring, collecting, and analyzing performance, capacity, and utilization data to identify long term trends and tuning opportunities
• Server management operations including patching, backups, and storage configurations
• Managing endpoints through Microsoft Intune, including enrollment, compliance and configuration policies, and app deployment for Windows, macOS, and mobile devices
• Administering identity and access, including provisioning, deprovisioning, least-privilege permissions, multi-factor authentication, single sign-on, and conditional access
• Applying endpoint protection and hardening standards across servers and workstations as part of ongoing threat and vulnerability management
• Supporting PCI DSS compliance by maintaining required controls, gathering audit evidence, and remediating penetration test findings
• Staying current on new technologies to evaluate potential benefits to the company’s current environment.
• Evaluating network hardware and software requirements and capabilities and making recommendations based on long-term company objectives.
• Acting as Tier 2 support for the IT Service Team and training and mentoring support staff in IT infrastructure administration and usage.
• Helping to develop, maintain, and test backup and disaster recovery plans, including regular restore testing.
• Prepare and maintain documentation pertaining to the design, objectives, and operations of the department
• Reviewing, monitoring, and standardizing physical security and access controls, including access control and video surveillance systems

Need-To-Haves:

• Bachelor’s degree in Information Systems or equivalent experience
• 3+ years of network/server administration experience and evaluating and implementing technologies in a fast-paced business environment
• Ability to research, analyze, understand, and problem-solve technical issues
• Familiarity with management of Microsoft platforms: Windows Server, Exchange, Active Directory, Entra ID (Azure Active Directory), SharePoint, and Microsoft 365
• Experience with Mobile Device Management tools such as Microsoft Intune
• Ability to multi-task and prioritize projects effectively
• Strong communication skills to communicate with both technical and non-technical personnel
• Security first mindset
• Participate in an on-call rotation
• Ability to travel occasionally to other Acme Tools sites, including overnight stays

Skills and Experience Preferred:

• 5+ years of network/server administration experience
• SSO concepts and technologies, including SAML/OIDC and conditional access
• Email security tools such as Microsoft Defender for Office 365 or Abnormal
• Certificate Authority management and internal PKI
• Familiarity with high availability and disaster recovery concepts
• VM management and maintenance, such as Nutanix or Hyper-V
• Cohesity backup software
• Experience configuring and managing network devices such as switches and firewalls, particularly Extreme Networks and Fortinet
• Automation experience with scripting languages including PowerShell
• Exposure to PCI DSS or another regulated compliance framework
• Certifications such as CompTIA Security+, Microsoft 365, or Microsoft Azure

About Acme Tools:

Acme Tools was founded in 1948 and continues to be a family-owned operation with ten locations in North Dakota, Minnesota, and Iowa. We are one of the premier retailers of tools and equipment both in-store and online, and serve contractors, woodworkers, and do–it–yourselfers with a wide selection of tools and equipment from all the major manufacturers. In addition to very competitive compensation, some of the benefits we offer include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• PTO
• Paid Holidays
• 401(k)
• Flex Spending
• Generous Employee Discounts

*Employment offers are contingent on drug-screen and background check. Relocation to Grand Forks, ND required. Acme Tools is an equal opportunity employer.