Supply Chain Manager, NA Logistics, Global Transportation and Logistics

As a Supply Chain Manager on our Logistics team, you will own carrier performance across a regional node, managing transportation execution and partnering with upstream supply chain teams to keep products moving reliably. You will use data to identify root causes, drive key delivery and customer experience metrics, and build strong carrier relationships at local, regional, and national levels. This role is focused on investing in cost reduction, automation, and continuous improvement — meaning you will have real opportunities to make processes better and more efficient from day one. If you are analytical, collaborative, and motivated by operational impact, this role puts you at the center of how Amazon delivers for customers.

Key job responsibilities
Manage transportation execution across all lanes and programs regional customers, owning key performance metrics such as on-time delivery, pickup compliance, logistics and fulfillment continues improvement opportunities.
Build and maintain carrier relationships at local, regional, and national levels, representing Amazon in regular carrier meetings to manage performance and identify cost reduction opportunities.
Leverage AI tools, agentic coding, and BI dashboards to perform root cause analysis, track operational trends, and build applications that support organizational impact and meet Service Level Agreements (SLAs).
Lead continuous improvement initiatives by partnering with Transportation Operations and Building Operations leadership to solve problems across the network and drive measurable business outcomes.
Own and refine workflow-level processes by maintaining Standard Operating Procedures (SOPs), process documentation, and trackers, while identifying opportunities to automate repetitive tasks and reduce operational costs.

About the team
Our team manages logistics services and transportation execution for internal Amazon Tech Supply Chain non-inventory IT asset deployment. We partner closely with upstream supply chain supply planning, material buying, customer solutions teams and delivery service providers, 3P warehousing partners and fulfillment operations teams to ensure our regional network runs smoothly.

Basic qualifications

- 3+ years of program or project management experience
- 1+ years of supply chain experience
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience with Six Sigma tools and Lean techniques
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred qualifications

- 4+ years of program or project management experience
- 2+ years of supply chain experience
- Master's degree or equivalent
- Knowledge of Lean principles and DMAIC methodology
- Experience in requirement gathering and ability to write clear and detailed requirement document

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 57,800.00 - 86,600.00 USD annually