Senior Manager, Stop Loss & Funding Operation
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Skills
About the role
Senior Manager, Stop Loss & Funding Operational Excellence at HPI
Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.
What we do
HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.
Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service.
What you’ll do
Health Plans, Inc. (HPI) is seeking a strategic and results-oriented leader to drive operational excellence, systems optimization, reporting enhancement, and process improvement initiatives across the Stop Loss & Funding organization.
This role serves as a key bridge between business operations, technology teams, and external vendors to ensure systems, workflows, and reporting capabilities are fully optimized.
In this role, you’ll also:
- Serve as the business lead for operational systems supporting Stop Loss and Funding, ensuring system capabilities are fully leveraged to support business objectives.
- Partner with Information Systems, operational leaders, business partners, and external vendors to identify, prioritize, and implement system enhancements and workflow improvements.
- Evaluate existing business processes and identify opportunities to automate manual tasks, improve efficiency, reduce operational risk, and increase scalability.
- Investigate operational challenges, system limitations, reporting discrepancies, and workflow inefficiencies to identify root causes and implement sustainable solutions.
- Lead continuous improvement initiatives focused on operational effectiveness, quality, service delivery, productivity, and capacity management.
What you bring
- Demonstrates intellectual curiosity and a proven ability to investigate complex operational issues, identify root causes, and implement sustainable solutions that drive continuous improvement.
- Strong knowledge of operational systems, workflows, reporting tools, and process automation opportunities.
- Ability to bridge business operations and technology teams to deliver effective and scalable solutions.
Why choose us?
- We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.
- Our space is a reflection of who we are—innovative, open and collaborative.
- We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
- Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.
Our Benefits Package
We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:
- Medical, Dental and Vision and Prescription Drug Coverage
- Fitness Reimbursement Benefit
- Employee Assistance Program
- Flexible Spending Account & Health Savings Account
- 401(k) and Quarterly Bonuses
- Generous Paid-Time Off & Volunteering Opportunities
- Educational Assistance & Professional Development Opportunities
So, think you want to join the HPI team? We hope to hear from you!
You can read more about us at hpitpa.com/about-us/careers/
EEO/AA/M/F/Vet/Disability Employer