Senior Implementation Project Manager

Accountabilities

• Coordinate, plan, and schedule project activities, ensuring the appropriate resources are assigned to each implementation.

• Lead software implementation projects from initiation through completion, keeping delivery aligned with agreed timelines and project requirements.

• Establish clear expectations, responsibilities, and accountability with internal teams and external customers.

• Prioritize, monitor, and regularly update project tasks to maintain progress and address changing needs.

• Collaborate with cross-functional departments to ensure customer requirements are understood, resources are aligned, and milestones are achieved.

• Track implementation progress, document project activities, and finalize projects in accordance with established processes.

• Serve as a key point of contact for customers, responding to project-related questions and ensuring timely, reliable communication.

• Provide leadership, direction, and consistent updates to technical resources, including application consultants and technical consultants.

• Identify potential delays or delivery challenges, resolve issues proactively, and escalate matters when necessary.

• Use project management tools such as TaskRay, Microsoft Excel, Microsoft Project, or similar applications to organize and track implementation activities.

• Participate in ongoing training and professional development to strengthen project management capabilities and product knowledge.

Requirements:

• At least 7 years of successful project management experience within the SaaS software industry.

• PMP certification is preferred.

• Knowledge of business application processes, ERP software, and accounting practices is an advantage.

• Experience with Salesforce is preferred.

• Strong project planning, organization, prioritization, and task management skills.

• Excellent verbal and written communication abilities, with confidence engaging customers and internal stakeholders through phone and email.

• Strong analytical thinking and problem-solving skills, with the ability to assess challenges and identify practical solutions.

• Detail-oriented, proactive, and comfortable taking ownership of multiple projects simultaneously.

• Ability to lead and coordinate technical resources while maintaining clear expectations and accountability.

• Comfortable using standard office applications and project management software.

• Ability to work independently, seek out information, and act with urgency in a fast-paced, collaborative environment.

• Strong relationship-building skills and the ability to balance execution, influence, collaboration, and strategic thinking.

• Eligibility to work in the United States without sponsorship.

• Willingness to travel occasionally to the corporate headquarters in Denver, Colorado, or other office locations across North America, as required.

Benefits:

• Target annual base salary of $110,000–$125,000 USD in most US locations.

• Final compensation based on location, local market conditions, experience, and professional expertise.

• Flexible work arrangements, with the option to work remotely, in-office, or in a hybrid setup within the country of employment.

• Comprehensive health and wellness benefits available from the first day of employment.

• Annual wellness stipend.

• 401(k) retirement plan with up to a 4% employer match and immediate vesting.

• Flexible and generous flexible time off (FTO).

• Employee Stock Purchase Program.

• Ongoing investment in professional development and career growth.

• Opportunity to work with a geographically distributed team across multiple countries.