Senior Account Executive, Mid-Market and Enterprise

About the Role

Join an early-stage AI and customer service software company as one of its first account executives. You will own complex sales from discovery through signature and help establish a repeatable sales motion across mid-market and enterprise customers.

What You'll Do

• Manage the full sales cycle, including discovery, demonstrations, business cases, security reviews, procurement, legal, negotiation, and closing.

• Build pipeline through targeted outbound prospecting, working alongside a business development team.

• Develop relationships across buying committees in Sales, Operations, Customer Experience, IT, Security, Legal, Procurement, Finance, and the C-suite.

• Own quota, pipeline coverage, and forecasting while driving new annual recurring revenue.

• Develop and refine qualification, executive engagement, pricing, and multi-threading practices.

• Share structured customer feedback with product, marketing, and strategy teams.

What We're Looking For

• At least 3 years of experience personally carrying quota and closing complex, high-value mid-market or enterprise software deals, including mid-five-figure or six-figure contracts with senior and C-suite buyers.

• Experience managing deals end-to-end and building pipeline independently through outbound prospecting.

• Strong commercial judgment, executive presence, relationship-building skills, and experience navigating multi-stakeholder buying committees.

• Business-level fluency in German and English.

• Experience selling SaaS or software to large organizations; exposure to AI, voice technology, customer service, or customer-facing industries is relevant.

• Authorized to work in Germany without visa sponsorship.

Compensation & Benefits

On-target earnings are €130,000 to €180,000, depending on level and segment. Visa sponsorship is not available.

Location

On-site five days a week in Berlin, Germany.