Security Team Specialist Supervisor - Taunton State Hospital

The Department of Mental Health (DMH), Southeastern Area, Taunton State Hospital is seeking a dynamic candidate to serve as the Security Team Specialist (STS) Supervisor establishes, monitors, and enforces appropriate security and emergency procedures at Taunton State Hospital and the Recovery from Addictions Program. The ideal candidate will supervise and evaluate the performance and competency compliance of STS personnel; ensure appropriate staffing; assist with arranging necessary training for staff; prepare reports; assist with maintaining liaison with law enforcement agencies as well as other emergency responders; participate in hiring; oversee the requisition of supplies; and perform related work as assigned.

Please Note: The selected candidate will work (40 hours/week) Monday to Friday, 7:00 am to 3:00 pm. The days off for this position will be Sunday and Saturday.

Duties and Responsibilities (these are a general summary and not all inclusive):

• Plans, establishes and monitors appropriate security and emergency procedures for the hospital to ensure compliance with standard policies, practices, laws, rules and regulations and to ensure the safety and protection of institution employees, students, faculty, patients, clients and visitors.
• Supervises and coordinates the activities of Security Team Specialists to ensure duties are performed in conformance with established procedures.
• Plans and prepares work schedules of security force; assign subordinates to shifts and patrol areas.
  Monitors and evaluates the performance of Security Team personnel through observation and conferences and by reviewing reports and logs.
• Plans, oversees and participates in appropriate on-the-job training and development programs for security personnel.
  Prepares and submits reports and documentation for hospital administration and for local, state and federal law enforcement.
• Assists Supervisor to develop and maintain liaison with local, state, federal and other professional law enforcement agencies or departments.
• Participates in short and long term planning for the Security Team department; prepares and submits budgets.
• Conduct final review of all department records and reports for accuracy and completeness; oversee the proper filing and disposition of those records/reports.
• Supervise and participate in investigation of incidents acts of vandalism, violations of rules and other disturbances; the control and enforcement of traffic and parking regulations; the establishment and maintenance of fire safety procedures; and any other activities as required to ensure the safety and well-being of the facility/institution.
• Performs related duties such as requisitioning supplies and equipment and supervising the storage, use and maintenance of security department equipment.
• Patrol interior, exterior and adjacent areas on foot or in a vehicle to ensure the security of buildings and grounds.
• Respond to medical, behavioral, and facility related emergencies with the goal of de-escalating the situation while ensuring the safety of clients, patients, staff and visitors.
• Monitor surveillance cameras; ensure locks are locked and conduct searches for contraband in order to prevent incidents.
• Ensure all Life Safety inspections including fire drills, fire inspections and emergency lighting occur.
• Performs other related duties as assigned.

Required Qualifications:

• Ability to prepare general reports & maintain records.

• Ability to gather and record information through examining records and documents and through observing and questioning individuals.

• Ability to give oral and written instructions in a precise, understandable manner.

• Ability to deal tactfully with others and exercise discretion in handling confidential information.

• Ability to remain calm, exercise sound judgment and act quickly in emergency, stressful, emotionally charged and dangerous situations.

• Ability to establish and maintain harmonious working relationships with others.

• Ability to interact with people who are under physical and/or emotional stress.

• Ability to exercise sound judgment.

• Ability to work accurately with names, numbers, codes, and/or symbols.

• Ability to record information provided orally.

• Ability to conduct interviews/fact findings.

• Ability to assemble items of information in accordance with established procedures.

• Ability to understand the rules, regulations, policies, procedures, specifications, guidelines, standards and laws governing assigned unit activities.

• Ability to communicate, establish rapport with and work effectively with persons from different ethnic, cultural and/or economic backgrounds.

• Ability to coordinate the efforts of others in accomplishing assigned work objectives.

• Knowledge of lifesaving techniques.

• Knowledge of the types and uses of fire protection equipment such as fire alarms and sprinkler systems.

• Knowledge of the methods and procedures followed in the security of buildings.