Security Assistant Shift Manager - The Casino

POSITION SUMMARY

Assistant Shift Managers are employed to direct Security & Facilities staff in performing their daily duties, ensure consistent internal and external customer service, and assist with scheduling, payroll, corrective action, departmental training, and shift coverage.

JOB DUTIES AND RESPONSIBILITIES:

• Responsible for supervising staff and the overall daily management of any designated shift(s) in the Security & Facilities department.
• Responsible for assisting the Security & Facilities Manager with daily responsibilities. Will step in as the department point of contact in the Security & Facilities Manager’s absence.
• Assists with creating effective and efficient schedules while maintaining labor costs.
• Reviews and approves the department’s payroll. Addresses payroll issues and concerns as they arise.
• Assists with the budget process for the department and provides recommendations. Reports any budgeting concerns to the Manager.
• Ensures guest service standards are followed by all associates and addresses issues as they arise.
• Responsible for ongoing training of Security & Facilities personnel, including staff development and training programs.
• Responsible for departmental recognition programs to maximize associate engagement.
• Enforces internal control policies and procedures.
• Assists in the design, implementation, and enforcement of a system for the issuance of temporary access credentials.
• Records any unusual incidents within the licensed facility in which the security department is involved.
• Assists in the identification and removal of any individual who is required to be excluded or ejected from the licensed facility under Section 1514 of the Act, who may be excluded or ejected from the licensed facility under Section 1515 of the Act, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under Section 1516 of the Act.
• Assists in the performance of the duties and responsibilities required under the system of internal controls submitted and approved under § 465a.2.
• Knowledge of federal, state, local government, and gaming laws, including OSHA regulations, fire codes, and ADA building codes, as applicable.
• Maintains strict confidentiality in all departmental and company matters.
• Assists in all aspects of lost and found items located on the property.
• Performs any other assigned duties and responsibilities.

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