Scheduling Coordinator
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Skills
appointment schedulingcustomer servicemacosmicrosoft windowsoutbound calling
About the role
Job Type: Full Time/Remote
Schedule- Monday - Friday with Rotating Saturdays 8am-4pm CST
A Glimpse of Your Journey:
As a Scheduling Coordinator, your responsibility is answering inbound calls and making outbound calls daily to schedule property reports for property managers. Professionalism and courteous conduct with customers are highly valued in this role.
Responsibilities of the role are:
- Manage inbound and outbound calls from tenants in rental properties.
- Schedule appointments for technicians to conduct on-site photo reviews.
- Multitasking
- Making adequate notes on orders.
- Directing calls
- Responding to emails
- Returning voicemails
- Constant communication with all team members
- Attendance and punctuality
- Attending Meetings every Tuesday
- Learning new roles if the opportunity arises.
Preferred Qualifications:
- Detailed orientated
- Customer Service
- Computer Skills
- Quiet room to work
- Team Player
- Mobile Phone
- PC/ Laptop with Camera- (no less than 8 years old)
- High-Speed Internet (30mbps) or more
- 8 GB RAM or more
- Windows 10 or higher
- Mac OS X 10.15 (Catalina) or higher
- 64-bit operating system only (not 32-bit
Comprehensive Training: one-on-one training