Retread Clerical
Phoenix, AZ, United States1w ago
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Skills
as400clericalcustomer servicedata entryexcelmicrosoft wordpowerpointtypingword processing
About the role
Description
MISSION
To provide clerical and administrative support to the retread facility and its management.
ESSENTIAL DUTIES
- Scan tag sheets and invoices into retread software system
- Data entry of tag sheets and invoice
- Process all incoming fills for the plant
- Order supplies for all plants as needed
- Reconcile credits from vendors
- Provide clerical support to VP Manufacturing
- Record and reconcile inventory
- Invoice truck and OTR tires
- Communicate with salespeople and customers on pricing and order status
- Communicate with truck drivers on various issues
- Communicate with dock workers on loading needs
- Responsible for plant communications (data board, bulletin board
- Protect company assets
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
Requirements
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
- Minimum Education: High School
- Minimum Job-Specific Experience: 1-2 years
- Management Experience: N/A
- Driver’s License Required: No
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Service Orientation — Actively looking for ways to help people.
Tools & Technology KSA’s:
- Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)
- Typing – Ability to type at 55 wpm
- Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Cognitive KSA’s:
- Time Management — Managing one's own time and the time of others.
- Attention to Detail – Ability to analyze, correct, and report detailed information accurately.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Communication KSA’s:
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.