Retail Recruiter (Contractor)
Ho Chi Minh City, Vietnam3d ago
Key details
- Location
- Ho Chi Minh City, Vietnam
- Work style
- Onsite
- Level
- Mid level
- Job type
- Contract
- Experience
- 2–3 yrs
- Function
- People / HR & Recruiting
- Focus area
- other
- Posted
- 3d ago
Skills
About the role
Responsibilities
Retail Workforce Planning & Recruitment Strategy
Partner with Retail Operations, Area Managers, Store Managers and Brand teams to understand approved headcount, vacancy risks, store opening plans, seasonal demand and replacement needs.
Translate manpower requirements into market-relevant job profiles and location-specific sourcing plans for beauty advisors, retail specialists, counter managers, store managers, cashiers and other frontline POS roles.
Prioritise requisitions based on business impact, store coverage, opening dates and customer-service risk.
Retail Sourcing & Talent Pipelining
Build ready-now talent pools by brand, role and location, with particular attention to major retail clusters and high-turnover locations.
Use retail-relevant channels including JobStreet, Hiredly, LinkedIn, employee referrals, walk-in interviews, career fairs, social media and partnerships with colleges or retail training providers.
Conduct proactive market mapping and competitor sourcing across prestige beauty, fashion, luxury, FMCG, hospitality and consumer retail.
Screening & Selection
Conduct structured screening and interviews to assess selling capability, customer orientation, communication, grooming standards, learning agility, shift flexibility, location preference and motivation for retail work.
Coordinate practical assessments, group interviews, hiring days and store-based interviews where appropriate.
Provide evidence-based shortlists and selection recommendations while supporting fair and consistent hiring decisions.
End-to-End Process Management
Manage requisition creation, job posting, interview scheduling, candidate communication, offer preparation, pre-employment documentation and handover for onboarding.
Maintain clear service-level expectations and provide timely progress updates to hiring managers and candidates.
Partner with APAC Compensation & Benefits and HR stakeholders on competitive and internally equitable offer packages when required.
Monitor offer acceptance, joining status and no-show risks, and maintain backup candidates for business-critical retail vacancies.
Hiring Events, Employer Branding & Candidate Experience
Plan and execute walk-in interviews, retail hiring days, career fairs and store-opening recruitment campaigns.
Promote the company and its brands as employers of choice, clearly communicating career pathways, learning opportunities, working arrangements and performance expectations.
Deliver a responsive, respectful and high-touch candidate experience from first contact through onboarding handover.
Requirements
At least 2-3 years of talent acquisition, recruitment or related HR experience, including retail, store operations, frontline sales, beauty advisor, counter manager, cashier or other POS-based hiring.
Proven ability to deliver volume hiring across multiple store locations while maintaining speed, quality, compliance and candidate experience.
Strong understanding of retail workforce requirements, including shift work, weekends and public holidays, mall operating hours, store openings, seasonal peaks and urgent replacement hiring.
Ability to assess customer-service orientation, selling capability, grooming and presentation standards, product-learning agility, attendance reliability and suitability for a target-driven retail environment.
Experience sourcing active and passive retail talent through LinkedIn, JobStreet, Hiredly, referrals, walk-in interviews, career fairs, retail communities, social media and local talent networks.
Working knowledge of applicant tracking systems and sourcing tools; SAP SuccessFactor is preferred.
Confidence partnering with Retail Operations, Area Managers, Store Managers, Brand teams and HR stakeholders to translate store manpower plans into practical hiring priorities.
Ability to track retail recruitment metrics such as time-to-fill, ageing vacancies, offer acceptance, source effectiveness, interview-to-offer conversion, new-hire show-up and early attrition.
Excellent written and verbal communication, strong stakeholder management, sound judgement and discretion when handling confidential information.
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook.
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