Restaurant Host
West Des Moines, IA, United States19h ago
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About the role
- Be able to answer questions and give basic information on reservations, availability, venue hours, and other venue services.
- Promotes knowledge of the location’s features and upcoming events.
- Serve guests utilizing Spare Time Entertainment’s Sequence of Service.
- Coordinate with wait staff about available seating options.
- Manage reservations, provide accurate wait times, and monitor waiting lists.
- Greet guests upon their arrival and departure.
- Escort guests to assigned dining or bar areas.
- Cater to guests who require extra attention (e.g. children, elderly).
- Provide menus and announce the server’s name and demonstrates product knowledge from all menus.
- Be observant of the guests’ needs throughout the dining experience to ensure they receive high-quality service.
- Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly.
- Perform related clearing/cleaning duties; pick up empty glasses/bottles, etc.
- Maintain a clean reception area and keep products organized and restocked as needed.
- Assist both bartenders & servers as needed.