Rental Cashier

Description

Windham Mountain Club - Windham, NY

Welcome to Windham Mountain Club!

Work Location: In-person role based in Windham, NY.

Seasonal Position: This full-time role is available for the winter season only. Starting on or around 11/27/2026.

Pay: $19-$21 per hour based on experience

Anticipated Start Dates: Around Thanksgiving week or the beginning of December

Schedule: Will require working early mornings, weekends, and holidays

Conditions: Must be able to get to and from work in all weather conditions. This is primarily an indoor position.

Overview of Position:

The Rental Cashier is often one of the first team members guests interact with when visiting Windham Mountain Club. This role is responsible for creating a positive guest experience while processing rental transactions accurately and efficiently. Rental Cashiers assist guests with rental purchases, answer questions, redeem vouchers, process payments, and work closely with the Rentals and Ticketing teams to ensure a smooth and welcoming experience. Success in this role requires excellent guest service skills, attention to detail, professionalism, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Greet guests in a friendly, professional, and welcoming manner.
• Process rental transactions accurately and efficiently using the point-of-sale system.
• Work closely with the rental shop team to ensure guests receive the correct equipment and services.
• Answer guest questions regarding rental products, pricing, policies, and resort services.
• Review, explain, and redeem vouchers, coupons, and promotional offers.
• Handle cash, credit card, and other payment transactions with accuracy.
• Balance and reconcile assigned cash drawers and daily sales transactions.
• Complete cashier reports summarizing daily revenues and transactions.
• Resolve guest concerns or direct issues to the appropriate supervisor when necessary.
• Maintain confidentiality of guest information and financial records.
• Keep workstations clean, organized, and professional at all times.
• Communicate effectively with guests and fellow team members in a positive and professional manner.
• Support departmental goals and assist with special projects or events as assigned.
• Follow all company policies, procedures, and safety standards.

Qualifications:

• Previous cash handling, retail, hospitality, guest service, or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to accurately handle cash and perform basic mathematical calculations.
• Comfortable operating POS systems, computers, and payment processing equipment.
• Ability to remain calm and professional during busy periods.
• Reliable, punctual, and willing to learn.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, or pull up to 25 pounds occasionally.
• Ability to work primarily indoors in a busy guest-facing environment.
• Ability to bend, reach, and perform repetitive computer and cashiering tasks.
• Ability to operate standard office and point-of-sale equipment.

Requirements

This job posting is intended to provide a general overview of the role and does not represent a complete list of all duties and responsibilities. A more detailed job description will be provided during the hiring process. All details are subject to change at any time. Essential duties must be performed with or without reasonable accommodations. Windham Mountain Club is an equal opportunity employer.