Regional Manager, Multifamily
Key details
- Location
- Nashville, TN, United States
- Work style
- Onsite
- Level
- Senior
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 15h ago
Skills
business developmentcommunity managementdue diligenceportfolio managementrevenue managementroot cause analysisyardi
About the role
Regional Manager
Regional Manager | Nashville, TN | Multifamily Operations
Harbor Group Management Company | Unlocking Opportunities, Enriching Lives
FLSA Status: Exempt
Location: Qualified candidates must reside in TN between Nashville and Knoxville in order to support the needs of the portfolio.
ABOUT HARBOR GROUP MANAGEMENT COMPANY
Harbor Group Management Company (HGMC) is a trusted leader in multifamily and commercial property management headquartered in Norfolk, Virginia, managing 65,000 apartment homes and 5 million square feet of commercial space across the United States. Backed by 40 years of experience and 1,600 team members nationwide, HGMC has been recognized since 2011 among the top 50 owners and managers of real estate in the country.
Guided by our values of collaboration, integrity, innovation, and excellence, and by our commitment to community and sustainability, we are united by a single promise: to enrich people and places. Learn more at harborgroupmanagement.com.
POSITION SUMMARY
The Regional Manager leads a portfolio of apartment communities across Tennessee and northern Alabama, from Nashville to Huntsville. Reporting to the Regional Vice President, this role develops Property Managers and onsite teams, serves as the primary partner to ownership, and owns the financial and operational performance of every community in the portfolio. The portfolio includes owner-managed, third-party, and REO or receivership communities, so the work ranges from steady day-to-day operations to takeovers and turnarounds on short notice. This is a field leadership role with travel up to 75%, built for a leader who does their best work on site and measures success by the strength of the teams they build.
KEY RESPONSIBILITIES
Team Leadership & Development
Recruit, hire, train, and develop Property Managers and onsite teams across the portfolio
Coach in real time, set clear goals, and address performance issues directly and fairly
Approve onsite personnel actions and conduct performance reviews that support growth
Build bench strength so every key role has a successor ready to step up
Model HGMC values and hold teams to consistent service and operating standards
Client Relationships & Business Development
Serve as the primary liaison between ownership groups and Harbor Group, with regular calls, site visits, and clear follow-up
Manage communities for multiple owners at once, each with its own business plan, reporting needs, and definition of success
Deliver performance reporting that explains results, root causes, and action plans, including early notice of challenges
Support new business by touring prospective clients, investors, and lenders, and contributing to takeover and management proposals
Financial & Market Performance
Prepare annual budgets for each community, monitor results, and correct course with Asset Management and ownership
Approve expenditures within authority and negotiate and evaluate vendor contracts
Partner with Revenue Management and Marketing on occupancy, pricing, and leasing performance
Grow net operating income through revenue, resident retention, and disciplined expense control
Know each submarket in the portfolio, from Nashville's urban core and suburbs to Huntsville's aerospace and defense corridor, and protect occupancy and rents against concession-heavy lease-ups
Build a strong vendor network in both metros and represent HGMC in the Greater Nashville Apartment Association and Huntsville-area industry groups
Takeovers, Transitions & Stabilization
Serve on the Transition Team for new communities, putting staffing, systems, office setup, and pricing in place quickly
Manage receivership, foreclosure, and REO processes in coordination with lenders, receivers, and legal counsel
Develop and execute short- and long-term stabilization plans for underperforming and distressed communities
Coordinate urgent repairs, life-safety issues, and code compliance projects with Construction
Support lease-ups, acquisitions, and dispositions from due diligence through transition
Property Standards & Compliance
Inspect communities, grounds, amenities, and vacant apartment homes to ensure market readiness
Audit administrative, accounting, and maintenance practices for compliance with company policy, Fair Housing, and safety requirements
Resolve escalated resident concerns fairly and promptly
Recommend improvements to processes, tools, and portfolio management practices
WHAT YOU'LL BRING
Required
Bachelor's degree or equivalent work experience
Multi-site multifamily leadership experience with a record of developing Property Managers and delivering results
Ability to read and explain a P&L, budget variance, and rent roll
Working knowledge of Fair Housing, landlord-tenant law, and safety requirements
Residence in Tennessee, preferably the Nashville area
Ability to travel up to 75% of the time, including overnight stays
Valid driver's license and reliable transportation
Availability for occasional evening and weekend work
Preferred
Experience managing communities for third-party owners or investors
Experience with takeovers, REO, receivership, foreclosure, lease-ups, acquisitions, or dispositions
Experience with Yardi and revenue management tools such as LRO
Industry designation such as CPM, CAM, ARM, or CAPS
#LI-TB1
Regional Manager | Nashville, TN | Multifamily Operations
Harbor Group Management Company | Unlocking Opportunities, Enriching Lives
FLSA Status: Exempt
Location: Qualified candidates must reside in TN between Nashville and Knoxville in order to support the needs of the portfolio.
ABOUT HARBOR GROUP MANAGEMENT COMPANY
Harbor Group Management Company (HGMC) is a trusted leader in multifamily and commercial property management headquartered in Norfolk, Virginia, managing 65,000 apartment homes and 5 million square feet of commercial space across the United States. Backed by 40 years of experience and 1,600 team members nationwide, HGMC has been recognized since 2011 among the top 50 owners and managers of real estate in the country.
Guided by our values of collaboration, integrity, innovation, and excellence, and by our commitment to community and sustainability, we are united by a single promise: to enrich people and places. Learn more at harborgroupmanagement.com.
POSITION SUMMARY
The Regional Manager leads a portfolio of apartment communities across Tennessee and northern Alabama, from Nashville to Huntsville. Reporting to the Regional Vice President, this role develops Property Managers and onsite teams, serves as the primary partner to ownership, and owns the financial and operational performance of every community in the portfolio. The portfolio includes owner-managed, third-party, and REO or receivership communities, so the work ranges from steady day-to-day operations to takeovers and turnarounds on short notice. This is a field leadership role with travel up to 75%, built for a leader who does their best work on site and measures success by the strength of the teams they build.
KEY RESPONSIBILITIES
Team Leadership & Development
Recruit, hire, train, and develop Property Managers and onsite teams across the portfolio
Coach in real time, set clear goals, and address performance issues directly and fairly
Approve onsite personnel actions and conduct performance reviews that support growth
Build bench strength so every key role has a successor ready to step up
Model HGMC values and hold teams to consistent service and operating standards
Client Relationships & Business Development
Serve as the primary liaison between ownership groups and Harbor Group, with regular calls, site visits, and clear follow-up
Manage communities for multiple owners at once, each with its own business plan, reporting needs, and definition of success
Deliver performance reporting that explains results, root causes, and action plans, including early notice of challenges
Support new business by touring prospective clients, investors, and lenders, and contributing to takeover and management proposals
Financial & Market Performance
Prepare annual budgets for each community, monitor results, and correct course with Asset Management and ownership
Approve expenditures within authority and negotiate and evaluate vendor contracts
Partner with Revenue Management and Marketing on occupancy, pricing, and leasing performance
Grow net operating income through revenue, resident retention, and disciplined expense control
Know each submarket in the portfolio, from Nashville's urban core and suburbs to Huntsville's aerospace and defense corridor, and protect occupancy and rents against concession-heavy lease-ups
Build a strong vendor network in both metros and represent HGMC in the Greater Nashville Apartment Association and Huntsville-area industry groups
Takeovers, Transitions & Stabilization
Serve on the Transition Team for new communities, putting staffing, systems, office setup, and pricing in place quickly
Manage receivership, foreclosure, and REO processes in coordination with lenders, receivers, and legal counsel
Develop and execute short- and long-term stabilization plans for underperforming and distressed communities
Coordinate urgent repairs, life-safety issues, and code compliance projects with Construction
Support lease-ups, acquisitions, and dispositions from due diligence through transition
Property Standards & Compliance
Inspect communities, grounds, amenities, and vacant apartment homes to ensure market readiness
Audit administrative, accounting, and maintenance practices for compliance with company policy, Fair Housing, and safety requirements
Resolve escalated resident concerns fairly and promptly
Recommend improvements to processes, tools, and portfolio management practices
WHAT YOU'LL BRING
Required
Bachelor's degree or equivalent work experience
Multi-site multifamily leadership experience with a record of developing Property Managers and delivering results
Ability to read and explain a P&L, budget variance, and rent roll
Working knowledge of Fair Housing, landlord-tenant law, and safety requirements
Residence in Tennessee, preferably the Nashville area
Ability to travel up to 75% of the time, including overnight stays
Valid driver's license and reliable transportation
Availability for occasional evening and weekend work
Preferred
Experience managing communities for third-party owners or investors
Experience with takeovers, REO, receivership, foreclosure, lease-ups, acquisitions, or dispositions
Experience with Yardi and revenue management tools such as LRO
Industry designation such as CPM, CAM, ARM, or CAPS
#LI-TB1
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