Recertification Specialist II - Full Time; 7710-202-T

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Our residential housing programs serve clients with a variety of needs, including those who are formerly homeless and those struggling with mental illness.
POP Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2,400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations.

STATEMENT OF THE JOB

The Recertification Specialist II works as an integral member of on-site support team to ensure safe affordable housing is provided and maintained for tenants who live in properties managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens. The Recertification Specialist II is responsible for the management of all aspects of rent collection and occupancy and, under the supervision of the Property Manager, provide task supervision to maintenance and on-site security. The Recertification Specialist II is responsible for 176 or more units of affordable housing and/or Apartments which are subject to delivery of services in an OPWDD funded program.
The Recertification Specialist II plays a significant role in ensuring compliance with all agency, funding source and regulatory agreements, aiding tenants with maintaining affordable housing through the certification and recertification of tenants on an annual basis as well as well as comply with and assist with resolution of concerns received from the syndicator. The Recertification Specialist II ensures that tenants with rent arrears or other lease violations are brought to the attention of the compliance staff and litigation commences per Agency procedures. As a member of the on-site team, the Recertification Specialist II works closely with social service staff for community building and overall human service delivery.
The Recertification Specialist II ensures that the Agency Mission and Best Practices are upheld and modeled for other staff, while promoted to tenants and the broader community in which our buildings work. The Recertification Specialist II reports directly to the
Property Manager for day to day operations and to the Associate Director for Compliance related to all file and compliance tasks.


Develop schedule for timely implementation of all aspects of the occupancy cycle, inclusive of unit inspections, apartment availability, interviewing applicants, required verifications/documentation and tenant selection.
Collect/post rents, ensures that all necessary reporting is submitted in a timely manner per Agency procedures.
Enforce occupancy policy and Procedures in accordance with regulatory agreements. Implement initial, annual and interim lease process for all units; coordinate with Agency compliance team to ensure all subsidy information for tenants is appropriately communicated for tenant and Agency.
Initiate communication to compliance team for tenants out of compliance with rent or house rules. File all paperwork in order to support tracking of all tenant housing court actions.
Maintain an accurate and orderly record keeping system of office records and tenant files in accordance with Agency and regulatory agreements, maintaining confidentiality as required.
Ensure all program equipment including photocopier, fax machine, computers, & printers are working order.
Under the supervision of the Property Manager, monitor, order, & purchase supplies as necessary.
Render prompt and careful attention to all bills received for payment. Follow Agency Purchase Order procedure.
Maintain data bases as required by Agency and program.
Type meeting agendas, reports and correspondence as requested by supervisory staff.
Where mandated, pass approved certification exams.
Provide task supervision as requested by Property Manager to maintenance and on-site security.
Develop and maintain positive relationships with tenants.
Complete and or assist with the completion of housing program requirements such as Annual Owner’s Certification as well as monitoring agency file reviews and site inspections.
Attend trainings, learn and execute requirements per Fair Housing regulations, Section 504 Act, Low Income Tax Credit, Mixed Finance and or Certified Occupancy Specialist programs, HDC, HPD, HCR, HUD and Section 42.


Actively participate in all necessary training to ensure that site (s) maintain compliance in Low Income Housing Tax Credit, Bond and Project Based Section 8 programs as well as HPD, HDC and other government agency programs that have oversite to buildings.
Participate in Agency and program meetings/trainings as required.


Collaborate with appropriate fiscal staff for processing invoices and complying with fiscal audits
As necessary responds to assist other agency facility staff on occupancy and regulatory issues.
Assist Property Manager and agency staff in developing response to request from monitoring agencies.
Performs other duties as assigned.


QUALIFICATIONS:


Bachelor’s Degree in Business, Human services or related field preferred; Associates Degree in Business, Human services or related field 1 years related experience; or High School Diploma/GED with 5 years related experience
Low Income Housing Tax Credit certification, Certified Occupancy Specialist or similar certificate preferred
Experience with Realpage; OneSite; or other housing related software.
Minimum 2 years housing related or similar business experience.
Excellent time management and organizational skills.
Excellent oral and written communication skills.
Computer literate with proficiency in word processing/data entry skills.
Strong bookkeeping skills.
Excellent interpersonal and team work skills.
Ability to appropriately assess/de-escalate/intervene in crisis
Demonstrated ability to interact with multicultural staff and tenants
Must be able to take initiative, work independently, and work as well as part of a team.
Bilingual preferred.


BENEFITS:

We offer competitive salaries and excellent benefits, including:

Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
Medical
Dental
Vision
Retirement Savings with Agency Match
Transit
Flexible Spending Account
Life insurance
Public Loan Forgiveness Qualified Employer
Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:
www.ccbq.org