Quality Assurance Supervisor

Quality Assurance Supervisor (Bottling & Plastics Manufacturing)
Location: Feversham, OntarioCompany: Ice River Sustainable SolutionsSalary: $75,000–$78,000 annually

Ice River Sustainable Solutions is looking for an experienced and hands-on Quality Assurance Supervisor to join our manufacturing team in Feversham, Ontario.

In this role, you will play an important part in maintaining the quality, safety, and consistency of our products across our bottled water and plastics manufacturing operations. Working closely with the Quality Assurance Manager and plant leadership, you will oversee day-to-day quality assurance activities, support regulatory compliance, and lead a team of QA and Sanitation Technicians.

We're looking for someone who thrives in a fast-paced manufacturing environment, enjoys being actively involved on the production floor, and has the confidence to identify quality concerns, implement corrective actions, and help drive continuous improvement.

If you have a strong background in food or beverage manufacturing, experience leading quality teams, and a passion for maintaining high standards, we'd love to hear from you!


What You'll Be Doing
Quality Assurance & Production Oversight

Supervise, coach, and support QA and Sanitation Technicians, ensuring quality standards and procedures are consistently followed.
Oversee quality assurance activities throughout the manufacturing process, including water treatment, bottling, filling, capping, packaging, and plastics production.
Monitor product quality, identify defects or deviations, and coordinate timely corrective and preventative actions (CAPAs).
Review quality documentation, inspection records, and testing results to ensure accuracy, completeness, and compliance.
Work closely with production and maintenance teams to investigate quality concerns, resolve non-conformances, and minimize product loss.
Exercise sound judgment when recommending product holds, production stoppages, or corrective actions to protect product quality and safety.

Food Safety, Regulatory Compliance & Audits

Support the implementation and ongoing maintenance of SQF, HACCP, GMP, and other food safety and quality assurance programs.
Ensure compliance with applicable regulatory requirements, including CBWA, CFIA, and FDA standards.
Assist with internal, external, customer, and regulatory audits, ensuring the facility maintains a high level of audit readiness.
Investigate non-conformances, customer complaints, and audit findings, ensuring effective root cause analysis and corrective action follow-up.
Maintain accurate documentation, traceability records, and quality control procedures.
Recommend improvements to Standard Operating Procedures (SOPs) and quality management systems.

Testing, Inspection & Sanitation

Oversee routine quality inspections, laboratory testing, and random sampling programs throughout the manufacturing process.
Ensure appropriate microbiological testing, sample collection, documentation, and interpretation of results.
Review Certificates of Analysis (COAs) for incoming materials and support the preparation of COAs for finished products.
Monitor sanitation practices and support compliance with established food safety, housekeeping, and 5S standards.
Provide guidance and training to employees on sanitation procedures, quality requirements, and preventative measures.

Team Leadership & Continuous Improvement

Provide ongoing training, coaching, performance feedback, and development opportunities for QA and Sanitation Technicians.
Build strong working relationships with production, maintenance, sanitation, and plant leadership teams.
Monitor and report on quality-related Key Performance Indicators (KPIs), identifying opportunities to reduce defects, rework, waste, and non-conformances.
Support continuous improvement initiatives aimed at strengthening product quality, operational efficiency, and overall plant performance.
Promote a positive, accountable, and proactive quality culture throughout the facility.



What We're Looking For

Post-secondary degree or diploma in Food Science, Chemistry, Engineering, Quality Assurance, or a related discipline.
Approximately 2–5 years of quality assurance experience within food, beverage, bottled water, plastics, or a comparable manufacturing environment.
Previous experience supervising, leading, or providing day-to-day direction to QA or Sanitation Technicians.
Strong working knowledge of SQF, HACCP, GMP, and applicable food safety and regulatory requirements.
Experience supporting internal and external audits, quality investigations, CAPAs, and continuous improvement initiatives.
Practical understanding of manufacturing quality control procedures, inspection processes, sampling, and laboratory testing.
Strong analytical, problem-solving, organizational, and decision-making skills.
Confident communication skills, with the ability to work effectively with employees, supervisors, and management across all levels of the organization.
Ability to prioritize competing demands, delegate effectively, and maintain quality standards in a fast-paced production environment.
Proficiency in Microsoft Office, particularly Excel and Word, and experience working with electronic quality management or reporting systems.



Additional Assets

Experience within high-speed beverage bottling, water treatment, PET plastics, preform manufacturing, or packaging operations.
Experience with SQF certification programs, HACCP coordination, or food safety audit preparation.
Familiarity with microbiological laboratory testing, environmental monitoring, and sanitation verification.
Experience using SAP, Fiix, or similar manufacturing and quality management systems.



If you're a motivated Quality Assurance professional who enjoys leading teams, solving problems, and making a meaningful impact on the production floor, we encourage you to apply!