QSTL-SERVICE ENGINEER
Dar es Salaam, Tanzania5d ago
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Skills
About the role
About this job:
Q-Sourcing Tanzania
Limited is a manpower management solutions firm operating in the East African
Region in the countries of Tanzania, Uganda, Kenya, Rwanda, and South Sudan.
On behalf of our Tanzania based client, we are
looking for a competent and experienced Service Engineer.
JOB PURPOSE.
To fulfil the customer’s needs in all aspects of service jobs, commissioning,
spare/ware parts, and machine repairs.
POSITION IN THE COMPANY
Function
designation: Service
Engineer
Department: Customer
Service
Supervisor: Country Manager
Work
Location: Dar
es Salaam, Tanzania
KEY DUTIES AND RESPONSIBILITIES
MAIN TASKS
- Interact
with the client to fulfil service jobs/quotations/spare-ware parts.
- Attend
to the clients calls/e-mails for technical support.
- Commissioning
single machines.
- Giving
technical support to projects
- Execute
service contracts and servicing of machines.
- Identify
opportunities to increase efficiency through insights / retrofits / upgrades.
- Judiciously
assist in sourcing components for projects balancing the trade-offs between
cost, quality, and lead time.
- Ensure
coordination with other disciplines is effective for each project/ task.
- Ensure
compliance with Health, Safety & Environmental (HSE) responsibilities.
Requirements
MANDATORY
REQUIREMENTS
Requirements of training and work experience
· Bachelor’s degree in Electrical, Mechanical, Mechatronic Engineering or
relevant field .
· Higher technological education .
· Good knowledge of MS office programs.
· Excellent written and oral communication skills in English & Swahili,
including the ability to interface effectively with people inside and outside
of the company
· Minimum 3 years in a related technical position or proof of sufficient
skills
· Firm grasp of engineering concepts (mechanical & electrical)
· Process experience in milling industry including knowledge of flour,
feeds, coffee, pulses & rice processing is an advantage.
Skills
· Strong interpersonal and teamwork skills
· Ability to work in international engineering teams.
· Must be able to work under extreme pressure.
· Willingness to travel and be out of the country (>60%)
· Customer focus
· Sound judgment and decision-making skills.
· Ability to work in a matrix organization.
· Good written and oral communication skills, including the ability to
interface effectively with people inside and outside of the company.
· Industry knowledge
ADDED ADVANTAGE
· Excellent problem-solving skills