Product Engineer, Merchant Portal & Commerce

About Bask Health

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

About the Role

We're looking for a Product Engineer to help build and improve the merchant portal and commerce experiences that power businesses on Bask Health.

Our platform gives entrepreneurs and healthcare businesses tools to configure their storefronts, manage products, and operate direct-to-consumer telehealth businesses. You'll focus on making these experiences intuitive, efficient, and reliable while building the underlying functionality that supports them.

This is a hands-on engineering role for someone who enjoys working close to the product, understanding user problems, and turning ideas into features that people use every day.

You'll work across frontend interfaces, backend services, and integrations, collaborating with product managers, designers, and other engineers to deliver improvements from concept through production.

We're looking for someone who cares about the details of the user experience, takes ownership of their work, and enjoys building practical software that helps businesses operate more effectively.

What You'll Do

• Build and improve merchant-facing features across Bask's portal and commerce applications.
• Develop responsive, interactive interfaces using React, Next.js, and TypeScript.
• Implement backend functionality using Node.js and TypeScript.
• Improve workflows that help merchants set up and configure their businesses.
• Build interfaces for managing products, catalogs, and storefront settings.
• Contribute to subscription management and commerce-related functionality.
• Develop merchant dashboards and operational tools that make complex tasks easier to complete.
• Create clear, intuitive experiences for managing business configuration and account settings.
• Work with product managers and designers to translate merchant needs into practical features.
• Develop and integrate APIs that connect merchant interfaces with backend services.
• Work with SQL databases and application data models.
• Improve usability and reduce unnecessary friction in merchant workflows.
• Build reusable frontend components and maintain consistent interface patterns.
• Implement responsive layouts and accessible interactions.
• Contribute to merchant onboarding and setup improvements.
• Support integrations with commerce, payment, and subscription-related systems.
• Investigate and resolve bugs affecting merchant-facing experiences.
• Improve application performance, reliability, and responsiveness.
• Write maintainable code and automated tests for product features.
• Participate in code reviews and engineering discussions.
• Help identify opportunities to simplify existing product experiences.
• Collaborate with other engineers on features spanning multiple Bask applications.
• Consider security, privacy, and tenant isolation when handling merchant data.
• Use AI-assisted development tools while validating implementation quality.
• Take ownership of assigned features through development, release, and iteration.

Requirements

• 3+ years of professional software engineering experience, preferably in product engineering or full-stack development.
• Experience building and maintaining production web applications.
• Strong working knowledge of JavaScript and TypeScript.
• Hands-on experience developing user-facing applications with React.
• Experience with Next.js or similar React-based frameworks.
• Experience developing backend functionality with Node.js or a comparable technology.
• Understanding of REST APIs and frontend-to-backend integration.
• Experience working with SQL databases and relational data.
• Ability to implement product features across frontend and backend systems.
• Familiarity with component-based architecture and reusable UI patterns.
• Understanding of responsive design and web accessibility.
• Experience translating product requirements into working software.
• Ability to debug application issues and identify practical solutions.
• Familiarity with authentication, authorization, and application security.
• Experience using Git and participating in collaborative code reviews.
• Understanding of automated testing and maintainable software development practices.
• Ability to collaborate with product managers, designers, and engineers.
• Strong attention to usability and the overall user experience.
• Ability to balance technical implementation with product requirements.
• Strong problem-solving skills and attention to detail.
• Ability to communicate progress, challenges, and technical decisions clearly.
• Comfort taking ownership of features and working independently in a remote environment.

Nice to Have

• Experience building merchant portals or business management software.
• Experience with e-commerce platforms or direct-to-consumer businesses.
• Familiarity with Shopify or other storefront ecosystems.
• Experience building product catalogs, merchant dashboards, or storefront configuration tools.
• Understanding of subscription commerce and recurring billing workflows.
• Experience integrating payment services such as Stripe.
• Familiarity with conversion optimization and merchant onboarding.
• Experience with AWS or serverless application development.
• Familiarity with SST, AWS Lambda, SQS, or EventBridge.
• Experience with tRPC, Prisma, or Drizzle ORM.
• Experience working in a multi-tenant SaaS environment.
• Familiarity with TypeScript monorepos.
• Experience with design systems and reusable component libraries.
• Familiarity with frontend performance optimization.
• Experience building reporting or analytics interfaces.
• Experience with healthcare or telehealth software.
• Understanding of privacy and compliance considerations for sensitive data.
• Experience using AI development tools such as Cursor or Claude Code.