Product Director, TPA, PEO & Carrier Platforms

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Director, TPA, PEO & Carrier Platforms based in the United States.

We are seeking an experienced product leader to drive the strategy, development, and growth of enterprise SaaS solutions serving Third-Party Administrators (TPAs), Professional Employer Organizations (PEOs), and insurance carriers. In this high-impact role, you will own the product vision, roadmap, pricing, and business outcomes for a specialized platform supporting complex leave and accommodations workflows. You will shape multi-employer administration capabilities, including partner-facing applications and APIs, while exploring AI-driven solutions that improve operational efficiency and case-manager productivity. Working closely with executive leadership, engineering, sales, and finance, you will translate customer needs and market opportunities into scalable, commercially successful products. This position offers significant autonomy, with the opportunity to build and lead a product team as the business grows. You will join a remote-first, collaborative environment that values innovation, accountability, customer focus, and measurable results.

Accountabilities

• Own product strategy and roadmap: Define and execute the product vision, roadmap, and business strategy for solutions serving TPA, PEO, and carrier partners, ensuring alignment with customer needs and organizational objectives.

• Lead platform development: Establish the strategy for multi-employer administration, covering partner-facing applications, platform capabilities, and APIs that enable partners to build and manage their own workflows.

• Drive AI-powered innovation: Identify and deliver opportunities to integrate AI and large language models into partner operations, increasing case-manager capacity while maintaining appropriate governance, security, reliability, and enterprise controls.

• Manage commercial strategy: Own product pricing, packaging, and business-case development in collaboration with Finance and Sales, ensuring sustainable growth and competitive positioning.

• Measure product performance: Define and monitor key performance indicators covering product adoption, revenue growth, operational efficiency, and customer outcomes, using data to guide prioritization and investment decisions.

• Engage executive and partner stakeholders: Communicate product strategy, roadmap progress, business performance, and strategic trade-offs to senior executives and partner leadership, building alignment around priorities and expected outcomes.

• Deliver complex enterprise solutions: Guide products from discovery through launch, ensuring delivery commitments are met and solutions meet the quality, scalability, and reliability expectations of enterprise customers.

• Maintain governance and compliance: Support a highly regulated operating environment by upholding applicable security, risk management, and compliance standards within the product function.

• Build future product leadership: Begin as a hands-on individual contributor with the opportunity to establish and develop a product team as the platform and business expand.

• Perform other related duties as assigned.

Requirements

• Product management experience: At least 10 years of product management experience, including end-to-end ownership of a product line as a hands-on individual contributor and the ambition to build and lead a team.

• Multi-client platform expertise: Demonstrated experience developing products for multi-client operators, with a strong understanding of the workflows, configuration needs, and operational complexities associated with serving multiple organizations through a shared platform.

• Enterprise product delivery: Proven ability to