Pricing & Promotions Manager
Key details
- Location
- St Albans, United Kingdom
- Work style
- Remote
- Level
- Senior
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 21h ago
Skills
excelpowerpointpricing strategy
About the role
Pricing & Promotions Manager – 9 months secondment – St Albans
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Own and deliver the Costa Express annual pricing, promotional and activity calendar across all customer channels. Bringing together Sales, Marketing, Category, Revenue Growth Management and Finance to drive aligned execution. You’ll optimise pricing, promotions and trade spend, using insight to maximise effectiveness and ROI and turn commercial strategy into compelling customer plans that deliver profitable growth.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Pricing & Promotions Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
50% discount in all Costa-owned stores, and 25% off in other participating stores
Private medical cover thanks to our Private Healthcare scheme
And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Pricing & Promotions Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll:
Lead our promotional calendar, pricing strategy & trade spend effectiveness
Drive Sales & Marketing alignment, customer engagement & performance insight
Own the annual promotional and activity calendar, from planning through to execution and evaluation.
Align Sales, Marketing and customer plans, connecting brand campaigns, innovation and commercial priorities.
Optimise pricing, promotions and trade investment to drive participation, ROI and profitable growth.
Turn performance and market insight into action, creating compelling selling stories, tools and recommendations.
Create a clear, joined-up activity plan that drives consistent execution, stronger partner engagement and sales effectiveness.
Drive smarter pricing, promotions and trade investment decisions that improve ROI, profitable growth and future opportunities.
Who you are
It’s your unique ingredients we’re interested in:
Strong knowledge of pricing, promotions, revenue growth and commercial planning.
Commercially aware, with experience of ROI, trade spend and market, competitor and consumer trends.
Commercial acumen, analytical thinking, stakeholder influence and confident communication.
Strong planning and storytelling skills, with advanced Excel, PowerPoint and BI capability.
Experience in commercial planning, promotions, category, revenue growth or sales strategy, ideally within FMCG, retail or foodservice.
Proven ability to manage activation plans, use data to drive decisions and improve promotional ROI.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.
Own and deliver the Costa Express annual pricing, promotional and activity calendar across all customer channels. Bringing together Sales, Marketing, Category, Revenue Growth Management and Finance to drive aligned execution. You’ll optimise pricing, promotions and trade spend, using insight to maximise effectiveness and ROI and turn commercial strategy into compelling customer plans that deliver profitable growth.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Pricing & Promotions Manager, there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
50% discount in all Costa-owned stores, and 25% off in other participating stores
Private medical cover thanks to our Private Healthcare scheme
And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Pricing & Promotions Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll:
Lead our promotional calendar, pricing strategy & trade spend effectiveness
Drive Sales & Marketing alignment, customer engagement & performance insight
Own the annual promotional and activity calendar, from planning through to execution and evaluation.
Align Sales, Marketing and customer plans, connecting brand campaigns, innovation and commercial priorities.
Optimise pricing, promotions and trade investment to drive participation, ROI and profitable growth.
Turn performance and market insight into action, creating compelling selling stories, tools and recommendations.
Create a clear, joined-up activity plan that drives consistent execution, stronger partner engagement and sales effectiveness.
Drive smarter pricing, promotions and trade investment decisions that improve ROI, profitable growth and future opportunities.
Who you are
It’s your unique ingredients we’re interested in:
Strong knowledge of pricing, promotions, revenue growth and commercial planning.
Commercially aware, with experience of ROI, trade spend and market, competitor and consumer trends.
Commercial acumen, analytical thinking, stakeholder influence and confident communication.
Strong planning and storytelling skills, with advanced Excel, PowerPoint and BI capability.
Experience in commercial planning, promotions, category, revenue growth or sales strategy, ideally within FMCG, retail or foodservice.
Proven ability to manage activation plans, use data to drive decisions and improve promotional ROI.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
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