People and Culture Specialist (2)

Description

About Angel

Angel is the home of stories that amplify light. We believe meaningful experience comes in many forms, and not every career path looks the same. Whether you have developed skills through traditional employment, caregiving, managing a household, volunteering, community service, or other experiences, we recognize the value of relevant transferable skills and diverse perspectives. At Angel, millions of people help choose which films and series we bring to life. Our approach brings creators and audiences together to build something meaningful, where the stories we tell - and the people behind them - matter.

We are a team that cares about our work, our mission, and one another. We welcome applicants with varied backgrounds and career journeys who are excited to contribute their talents. Join us and help create stories that amplify light!

Position Summary / Objective

Angel is seeking a detail-oriented, approachable, and service-focused People & Culture Specialist to serve as a frontline resource for team members while supporting the administration of employee benefits, leave of absence programs, and day-to-day HR operations.

This role will be a primary point of contact for team member questions and requests, providing timely, accurate, and compassionate support across a variety of People & Culture matters, including onboarding, offboarding, benefits, leaves of absence, policies, and general HR processes.

The People & Culture Specialist will help team members understand and navigate their benefits, leave options, and company policies while ensuring accurate administration, compliance, confidentiality, and a positive team member experience.

The ideal candidate is organized, approachable, knowledgeable about HR operations, employee benefits, and leave administration, and comfortable managing multiple priorities in a fast-paced environment. This individual takes ownership of team member needs, follows through on requests, and knows when to escalate sensitive or complex matters to People & Culture leadership.

Essential Functions

Frontline HR Support & Team Member Experience

• Serve as a primary point of contact for team members seeking assistance with general HR questions, company policies, benefits, leave requests, onboarding, offboarding, and other People & Culture matters.
• Monitor and manage the People & Culture inbox, responding to inquiries in a timely, professional, and service-oriented manner.
• Answer routine HR questions, provide accurate information, and direct team members to appropriate resources or People & Culture partners when additional support is needed.
• Track and follow up on team member requests to ensure timely resolution and a positive employee experience.
• Provide guidance to team members on company policies, procedures, and HR processes, escalating complex or sensitive matters as appropriate.
• Support new hire onboarding, including coordinating required documentation, HRIS setup, onboarding communications, and helping new team members navigate HR processes.
• Support employee offboarding, including coordinating required documentation, benefits information, HRIS updates, and separation-related processes.
• Maintain accurate and up-to-date employee records, documentation, and HRIS information throughout the team member lifecycle.
• Assist with employment verification requests, employee information changes, and routine HR administrative transactions.
• Support People & Culture leadership and HR Business Partners with employee-related requests, documentation, and follow-up.
• Identify recurring team member questions or concerns and recommend improvements to HR communications, resources, and processes.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information, escalating employee relations matters to the appropriate People & Culture partner.

Benefits Administration

• Administer employee benefits programs, including medical, dental, vision, life insurance, disability, and retirement plans.
• Assist employees with benefits enrollment, changes, eligibility, and general questions.
• Coordinate new hire benefits enrollment, qualifying life events, and employee separations.
• Maintain accurate benefits information in the HRIS and applicable benefits administration systems.
• Partner with benefits vendors, brokers, and internal teams to resolve issues.
• Support annual open enrollment, including employee communications, education, enrollment assistance, and follow-up.
• Assist with benefits compliance, reporting, audits, and required documentation.
• Help team members understand their benefits options and navigate available resources.
• Identify opportunities to improve benefits administration processes and the team member experience.

Leave of Absence Administration

• Administer and coordinate employee leaves of absence, including FMLA, medical leave, parental leave, personal leave, and applicable state-specific leave programs.
• Serve as a primary point of contact for team members requesting leave, providing guidance on eligibility, required documentation, timelines, benefits continuation, and return-to-work processes.
• Track and maintain accurate leave records, including leave balances, approvals, documentation, and anticipated return-to-work dates.
• Coordinate leave administration with payroll, benefits providers, managers, and other internal stakeholders to ensure accurate processing and a consistent employee experience.
• Support compliance with applicable federal and state leave laws, including FMLA, ADA, and state paid family and medical leave requirements, in partnership with People & Culture leadership.
• Assist team members in understanding leave processes, documentation requirements, and available resources.
• Coordinate applicable paid leave benefits, short-term disability programs, and benefits continuation during leave.
• Maintain accurate and confidential leave records in the HRIS and applicable tracking systems.
• Support return-to-work coordination, including communication with team members, managers, and appropriate People & Culture partners.
• Identify opportunities to improve leave administration processes and the team member experience.

HR Operations, Compliance & Process Improvement

• Maintain accurate employee information and documentation in the HRIS and other People & Culture systems.
• Assist with routine HR reporting, audits, recordkeeping, and compliance-related documentation.
• Support compliance with applicable federal, state, and local employment laws and company policies.
• Assist with the development, maintenance, and communication of People & Culture policies, procedures, and resources.
• Coordinate with payroll and other internal teams to resolve employee information discrepancies and administrative issues.
• Support People & Culture projects, initiatives, and process improvements as assigned.
• Identify opportunities to streamline HR workflows, improve response times, and enhance the team member experience.
• Maintain confidentiality of employee, compensation, medical, and other sensitive information.
• Take ownership of assigned responsibilities, proactively communicate updates, and follow through to completion.

Required Education and Experience

• 2+ years of experience in Human Resources, benefits administration, HR operations, or a related field.
• Experience providing frontline HR support and responding to employee questions across multiple HR functions.
• Working knowledge of general HR processes, including onboarding, offboarding, employee records, benefits, and company policies.
• Hands-on experience administering employee leaves of absence, including FMLA and medical or parental leave.
• Working knowledge of federal and state leave laws, including FMLA, ADA, and applicable paid leave requirements.
• Working knowledge of employee benefits programs and applicable regulations, including COBRA, HIPAA, and ERISA.
• Experience with HRIS or benefits administration systems; Paylocity experience is a plus.
• Strong organizational skills and attention to detail, with the ability to manage multiple requests, priorities, and deadlines.
• Excellent communication and customer service skills, including the ability to explain HR policies, benefits, and leave processes clearly and compassionately.
• Ability to handle confidential employee and medical information with discretion and sound judgment.
• Ability to independently resolve routine HR questions while recognizing when issues require escalation.
• Strong follow-through, problem-solving skills, and a commitment to providing a positive team member experience.
• Proficiency in Microsoft Office and Google Workspace.

Preferred Education and Experience

• Associate's or bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience working in a centralized HR support function or serving as a first point of contact for employee HR questions.
• Experience managing a shared HR inbox or employee support request system.
• Experience supporting employee onboarding, offboarding, and HRIS transactions.
• Experience supporting open enrollment and working with benefits vendors.
• Experience administering leave programs for employees across multiple states.
• Experience coordinating short-term disability benefits, paid leave programs, and return-to-work processes.
• Familiarity with ACA reporting and benefits compliance requirements.
• Experience supporting HR process improvements, documentation, or employee self-service resources.
• Familiarity with Angel, the Angel Guild, and our body of work (films, series, and other projects).

Work Environment

Our main office is an open, shared workspace that may be fast-paced and occasionally noisy.

Physical Demands

This is a desk role. You will spend much of the day working at a computer or participating in meetings. If you need a reasonable accommodation to do any of that, tell us and we will work with you.

Employment Type and Schedule

Employment type: Regular full-time

Expected schedule: Monday-Friday 8:00-5:00pm

Benefits

Angel Studios offers a competitive benefits package designed to support the health, well-being, and financial security of our team members and their families.

Benefits for eligible team members may include:

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Basic life insurance and optional additional coverage
• Generous paid time off
• Health Savings Account (HSA)
• 401(k) retirement plan with employer matching
• Paid parental leave
• Identity theft insurance
• Pet insurance

Benefits are subject to eligibility requirements and applicable plan terms and may vary by employment classification and location.

Reasonable Accommodations

If you need an accommodation during the application process, interview process, or to perform the essential functions of the job, please tell us and we will work with you through an individualized process, consistent with applicable law. Contact People & Culture at recruiting@angel.com.

Confidentiality and Protected Disclosures

Team members are expected to protect confidential company, customer, creator, and other nonpublic information and comply with applicable information security, confidentiality, and insider trading policies. Nothing in this job description or company policies prohibits or restricts lawful communications with, reports to, or participation in proceedings before the EEOC, SEC, NLRB, Department of Labor, or other government agencies; lawful discussion of wages, hours, or working conditions; or any other activity protected by law. No prior company approval or notice is required for protected reports to government agencies.

Work Authorization

Employment is subject to verification of identity and authorization to work in the United States as required by applicable law.

Equal Employment Opportunity

Angel Studios is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

Other Duties and Employment Relationship

This job description summarizes the general nature and essential functions of the position and is not an exhaustive list of responsibilities. Duties may change based on business needs, consistent with applicable law and reasonable accommodation obligations.

EEOC Know Your Rights: https://www.eeoc.gov/poster

FMLA notice (where applicable): https://www.dol.gov/agencies/whd/posters/fmla

Employee Polygraph Protection Act: https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act

E-Verify Participation and Right to Work notices (only if participating in E-Verify; follow applicable posting rules): https://www.e-verify.gov/employers/employee-rights-and-responsibilities